The management needs to keep in mind that under the Health and Safety at Work Act 2015 (HSWA): "Every business has a responsibility to ensure, so far as is reasonably practicable, the health and safety of workers, and that others are not put at risk by the work of the business (for example, customers, visitors, children and young people, or the general public). First, you must always eliminate the risk where you’re reasonably able to. Where you’re not reasonably able to, then you need to consider what you can do to minimise the risk.” If a customer slips or falls in your store and get injured because you failed to remove the water from the floor, like what almost happend to my wife recently, you will get sued. It is your responsibility to keep the shopping environment clean and safe for your customers and treat them with respect when they provide constructive feedback and suggestions. You disappointed your customer this time, DO NOT LET THAT...
Read moreWEAR MASKS CORRECTLY TO THIS MATKET If not,you will face the impolite treatment. The market is big and clean inside.And it shows the inform in the market to make the customers must wear MASKS nowdays.There might have a quite meaning man stand near the door and look at you.The man pointed at my friend today and shout at my friend just because she didn't wear the MASKS correctly.Why doesn't be more polite to customers?Or polite words to tell her wear the MASK correctly is better.And their inform is sticked inside the door, the man pointed at my friend outside.This annoyed me and I try to call and complaint about this rude man.But the market cut the phone.Thanks a lot for this Courtesy of Tai Ping Asian Supermarket.My friend told me that she will never come here again.GOOD Service...
Read moreWent there and wanted to buy a pack of beers and some chips however, the packet of beers ripped and cause one of the beer bottles to crack. I apologized however, first thing they did was throw a box at you and says "pick it up". There were no signs or words of worry and left. He came back after 5 minutes and then told me to pay for the other beer bottles that were not cracked. I asked if I could get a new set and he grabbed the manager. Manager came and said " no you cant, how can we sell the others like this then?". I was furious and asked if this was a joke. He then asked me how much the packet of beer was and then said in China this is how we do things. absolutely appalling customer service and manners. Customers be warned, if you go there and break something they will treat...
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