Unfortunately the Therme was quite disappointing. It already started at the entry.. the staff was very rude and it seemed like they were just annoyed by our presence. The changing rooms were old and basic. At least we didn’t have to pay for our locker. To enter the Therme you had to shower in a big room without single showers, where some of them and also the taps at the restrooms didn’t work. To walk upstairs wet after showering and the strange smell in the hallways (which was not due to sulfur) were also very unpleasant. The baths outside were warm and the view was also very nice. For the sauna we had to use our wristbands to get in. Everything looked very lame, used and boring for a Therme. You didn’t feel comfortable or relaxed.. there are way better and nicer thermes, where you get a beautiful atmosphere and feel like you’re somewhere else than a public water park. The saunas were small but worked. But the fact that you could just look out to the floor and see the people naked taking a shower while sitting in the hot sauna was kinda weird to me. It would have been nice to have a pretty view outside to the mountains or something else than the ugly shower. Also the staff was very rude again. We just wanted to look which room we want to try first and the lady snapped at us in polish and basically stressed us to choose a room since she needs to stand all of this. After 2,5h we went back and left the park. At the checkout we needed to pay 40PLN extra, because we used the sauna! The lady there was super rude and didn’t hesitate to ask for my money passive aggressive. I don’t know what kind of people the Park is employing but it’s unbelievable how everyone there is so rude. We payed about 100PLN for 2,5h per person, with lame and boring equipment. The halls were dirty and some people didn’t wash their places in the sauna… you didn’t feel a special atmosphere or super relaxed. It was a big, expensive, public water park with rude staff and unsatisfying wellness areas. We wouldn’t recommend. We have better thermal baths in the the Ruhrgebiet in Germany without mountains and Zakopane. Very disappointing!! We still love Zakopane though.