I have been contemplating to write this review and finally decide to do so to share my unpleasant experience. Check-in was smooth. With my Platinum status, I got complimentary breakfast and lounge access. No room upgrades. ||Got to my room and there was a loud noise and musty smell in the bathroom. I went back to Front Desk to report it and they said they would send an engineer to the room. I told them to send one soon as I wanted to explore the city before it got dark. Half hour later they still didn’t send anyone. I decided to leave to explore the city rather than continued waiting in the room. After I returned that evening, no notes, no calls, no nothing. With the DND sign on the door, I didn’t expect the engineer to enter but at least leaving a note or a voicemail.||The next day early morning before 7AM I was woken up by loud buzzing noise. I thought it was from a helicopter. I tried to go back to sleep as I didn’t get any sleep in the plane. A few minutes later I heard the same noise again. As the noise continued every few minutes, it couldn’t be coming from helicopter. I decided to wake up and get ready to get breakfast. I stopped by the Front Desk and complained about the noise, I was told it was construction noise from next building. They would try moving me to a lower floor when I returned from sightseeing in the evening. Halfway enjoying my complimentary breakfast, the lady from Front Desk came to the restaurant and told me she found a room and told me to pack and get ready to move. That was around 8.30AM. I quickly finished my breakfast and went back to my room to pack. I packed in such hurry that later that evening I found out I left my favorite white shirt on the bed which was forever lost. The bizarre part is I didn’t even get the key to the new room until after 10.30AM. Not even a single apology for the delay/waiting from another lady from Front Desk who delivered the key to my current/old room. She just handed the key to me after I opened the door and left. While waiting, I had gone to Front Desk twice and made multiple calls to check the status. As much as I was thankful for the lady’s assistance to move me into a new room, if the room was not going to be ready for another 2 hours, she should have been transparent rather than gave me a false expectation. I would not have wasted my time waiting for the room to be ready. I could have enjoyed my breakfast a little longer or gone out exploring the city. I could have moved in the evening.||That evening when I came back to the new room, I realized I left my white shirt in the old room and reported to Front Desk to alert Housekeeping to check. As I got ready to sleep, I saw stains on my the bed sheet. I was too exhausted to complain. I was simply unlucky to encounter a series of unpleasant events during my 2 night stay.||The only positive about this hotel is the location.