It was our first time at Rotana Towers, and I couldn’t be happier with our choice to stay there. From the moment we arrived, the welcome was truly heartwarming; the entire team went out of their way to show us around and offer advice on the hidden gems of Dubai. They treated us like royalty, responding to our needs immediately. Every time they saw us, they asked how we were enjoying our stay and if there was anything they could assist us with.

The rooms were clean, spacious, and boasted a lovely view. A big thank you to the entire team! By the end of our first day, it felt like we had been accepted as part of the family. Ali Raze, Zakir Ali, and Omar were always at the gym, waiting for me with smiles. Ali shared valuable insights about the human body and mind, while Zakir ensured our comfort by the pool, making sure nothing was missing. Omar and I quickly became friends, enjoying inspiring conversations.

At breakfast, Ade, the marathon runner, greeted us with a unique positive aura and made sure everything was perfect. Ahmed, Abdullah, Mahmoud, Mohammed, and Reda welcomed us warmly upon our return from exploring Dubai, checking if our room was satisfactory and if we needed water, coffee, or tea. They also taught me some Arabic phrases, always leaving us with a good feeling. I looked forward to seeing the team each morning and evening; entering the lobby felt like coming home, filled with warmth and light.

During dinner, Phoo remembered our favorite drinks and always made sure I had honey for my tea. Her smile felt like the sun rising again. Chef Achraf Admi personally checked in to see if we enjoyed our meals and if we needed anything extra. On some occasions, while dining outside, I mentioned to my family that the experience wasn’t the same without the team’s presence. When we returned for dinner, entering the dining room felt like a scene from “Hotel Zack & Cody,” where the whole hotel team welcomed us like family, brightening our day.

Hearing them say, “I was wondering where you were; we already started to miss you,” truly melted my heart. Overall, I highly recommend staying here; it’s filled with people who are warm and caring. The hardest part for me was saying goodbye. I am incredibly thankful to the entire team for treating us with such kindness and for accepting us as their guests and family. I will miss you all and wish you the best for the future! Thank you, my Habibis.