Unfortunately can't give 0 stars... went to Ingoldmells today with our 1 year old we live local so was a day out. Went into the cafe to order lunch at quarter to 12, time I queued and got served was 11:56 to be told we aren't taking food orders till 12? Why they couldn't of took the order and got on with cooking it I don't know... so my husband went back up dead on 12 to order our sons lunch chicken nuggets chips and beans, paid told the table number, I sat at the table which he distracted our very hungry toddler... 12:25 came and still no food or table number called, he then went up to ask how long is his lunch going to be, to then be told ifs already gone out? Gone where and to who because we didn't get it and our table number wasn't even called! Asked for a refund wasn't given a refund was told by a member of staff that the foods gone out I said well check the cameras I've been sat there the whole time he hasn't eaten its past his lunch time and I'm not happy! We aren't holiday makers were local and they could of done something better about it but didn't, probably because was bank holiday and not used to the pressure and how busy it is but we left to go elsewhere because he was overdue his lunch, not bothered in the fact it was £3.49, it's the fact that we never got the food and someone else obviously did and they really didn't give a toss! Definitely won't be going back here again and would recommend to avoid to eat here at all costs! Especially if you have a young hungry child!!