Tempo 301 - SE17 | Elephant and Castle — Attraction in London

I’m afraid to say that this introduction to Tempo 301 was not one that I care to repeat. After booking an introduction session to join some of our friends doing the same, we showed up to the session only to be told that we were on the waiting list despite that information not having been shared with us beforehand when we booked our spots for that specific class. Whilst the class had 4 empty benches we were told to wait 5 minutes as that was usually the cut off for latecomers and that we could join if there was space. We weren’t overly keen with that idea but understood “officially” booked people taking priority for 5 minutes after the class starts (in theory as that time was not respected - and based on other reviews doesn’t seem to be respected more widely). We enter the room and start the session embarrassed that we are 5 minutes late, but the instructor very kindly takes us through the equipment as it’s our first time and we are excited to start. Right as we begin the session 2 more late arrivers enter the room taking the last 2 benches. It is now a full class. Just as we make it 5 minutes into the start of the class (making it 10 past as we were let into the room late) my partner and I are asked to leave as one person, who was 10 minutes late at this point, has arrived. Even though we were told the cut off point for late arrivals was usually 5 minutes by the receptionist. Silver lining is that the class wasn’t counted, but in all honesty, we aren’t even sure if we want to come back after such a messy, and quite honestly embarrassing, first impression. The class having been interrupted three times by late comers and twice by ourselves being let in late and then being asked to leave. If you take timeliness, and a straightforward and clear booking process then...

I've had an incredible experience at Tempo 301/SE17. From the moment I walked in, I felt welcomed and motivated to achieve my fitness goals. Here's why I think this gym is exceptional:

Supportive and Knowledgeable Staff: The staff is not only friendly but also highly knowledgeable. They are always available to assist, provide guidance, and answer any questions. Their expertise has been instrumental in my fitness journey.

State-of-the-Art Facilities: The gym is equipped with top-notch facilities and a wide variety of modern workout equipment. Everything is well-maintained, clean, and organised, creating a conducive environment for an effective workout session.

Diverse Range of Classes: I love the diverse range of classes offered here. From high-intensity interval training (HIIT) to yoga and dance classes, there's something for everyone. The instructors are passionate, skilled, and make each class enjoyable.

Excellent Hygiene Standards: I appreciate the gym's dedication to cleanliness and hygiene. The facility is consistently tidy, and sanitization measures are in place, ensuring a safe workout environment, especially given the current circumstances.

Convenient Amenities: The gym offers convenient amenities such as locker rooms, showers, and a smoothie bar. These little extras enhance the overall gym experience, making it convenient for members like me.

I wholeheartedly recommend Tempo 301 to anyone seeking a supportive, motivating, and results-driven gym environment.

Thank you, Tempo 301/SE17, for helping me on my fitness journey. I look forward to continuing my workouts here and achieving more...

My partner and I signed up for a first time experience with our friends at the Elephant and Castle location. When we purchased our spot at 1pm on 16/10 there was no indication of a waitlist. We were just given the opportunity to purchase two spots for that class and join our friends. We were also excited to try it out to see if we would like to incorporate it into our fitness regime. When we came to class we were told we were on a waitlist but if we waited 5 minutes we could join if there were no-shows. This was already a bad experience because we would be joining the class and our friends late despite showing up to the class on time. We were then told we could join but that we would be asked to leave if at any point the no-shows showed up. We asked if there was a cut off in which people won’t be allowed to join the class and we were told yes and that was 5 minutes after that start of class. So we decided to join. We were all set up and beginning the class on the reformer when the no-shows showed up and were allowed to enter the class after the cut-off point, further disrupting the class and also our experience. One more person than the current capacity showed up and then we were asked to leave the class. We were told we could still use the bought session for a later class or the next Sunday but as we explained when we showed up, we were there to experience with our friends. This experience was so poorly handled that we don’t want to explore Pilates further and would like a refund of...