Carlton George Hotel — Hotel in Great Britain

The warmest of welcomes awaits you. From the moment you arrive. The friendliest of folks on reception. We introduced ourselves. Craig & Tony most helpful. Very informative too. Map given to us with your location at hotel. Hotel details. From breakfast times to Lounge access closure. Room 110 first floor accessible via lift. One if two available. Beautiful R. Macintosh chairs. Architecture design and prints about. One of Scotlands finest designers. Upon opening our door to room 110. Big and airy colourful room. From checks to tartan. King bed. Delightful pillows. Matress topper so good you did not wish to remove yourself from the body of the bed. TV. Music dock station. Drinks cabinet . Crystal glasses. Decanters with Vodka, Gin & Whisky. Compliments if the Carlton George Glasgow. Also a complimentary mini bar. Soft drinks, mixers for your spirits along with quarters of wines. Illy coffee machine. Tea. Plus herbal tea rasberry & cranberry. Sparkling & Still Highland waters. 2 bottles at room temperature, plus 2 extra in mini bar cold. Complimemtary snacks frim pringles to Hob Knobs and scottish cookies. All replenished next day. Our room 110 a Club Room along with Executive rooms gain you complimentary access to The Lounge on Floor 7. Available to you 24 hours. How lovely. Should you wish to relax. Unwind. Read some papers. Dip into some light bites & nibbles. Teas, coffies all available to you. From 17:00 hours to 22.45 drinks may be served to you from the most delightful young lady so full of life. Full of smiles. So helpful. Nicole. We thank you for your kindness shown to us the night we returned wet amd tired apres the Pro 14 Rugby match. Sorry Glassgow Warriors. Our Leinster team won. Wines, beer note Tennants well one is in Glasgow. Spirits served. For consumption in Lounge only. Access via your room card. Cheese, olives, chorizo with crackers available. In the afternoon pastries & scones too. You would not want to leave. Nicole is an asset to this establishment. To also mention wonderful Aran Toiletries in bathroom. Big long relaxing deep bath. Fluffy white towels too. Perfect room. To dine well you simply cannot beat Windows equally in the 7th floor again via lifts from foyer. Vista's of spires & rooftops. Superb culinary delights. Fresh produce locally sourced. Trio of chef's. You can inhale the various scents of foods. Gin menu. Pink gins. Prosecco. Cocktails served. Your choice. Do opt for the finest Angus beef. Steaks so delicious. I opted for the Windows catch of the day. Hand cut chips. Beer battered onion rings. Peas. So nice Shannon brought me more. Gary a.pur delight. Welcoming us. Informative with the buildings and ever so helpful with our choice of food. Lovely clientele. Do dress up smart casual as it is a night out there. Afternoon Tea served at Windows restaurant. Book.not to be disappointed. Breakfast a delight to see. Fresh hot Buffet. Equally choice menu cooked to your liking free as inclusive in Bed and Breakfast rate. Unless you want their porridge with cream hello amd Glenfiddich. Well one simply must. You are in Scotland after all. Shannon, Gary amd Amy make an amazing team. On exiting to the right of foyer you have Buchanan street copious restaurants bars shops. Exit left of foyer you have within seconds the most beautiful George Square. You feel like it is Paris with the stunning architecture. Statues. Lions. No bar at The Carlton George. But plenty near by. Ine immediately to side of entrance. Looks delightful. But we werw very content lounging in the lounge chatting. To this amazing team staff. Thank you. Thank you for your very controlled calm way you all helped guests on Sunday morning when fire alarm went off. We so look forward to returning here again. Not for a Pro 14 final. But to fully tour all Glasgow and her People have to offer and show us. Thank you Susan & Dermot. It is hotels like this that make your stay a most memorable...

We stayed for 3 nights at The Carlton George and really enjoyed our stay.|Location is fantastic. Staff were all really friendly and helpful and a credit to the hotel!|The room was ok. I had stayed before and liked the quirkiness of the decor so knew what to expect on that level. However on this occasion a couple of things let it down.|The room on the surface appeared clean, however when plugging in the hair dryer the sockets were really dusty. I dropped an earring which ended up under the bed and that showed that it hadn’t been hoovered under there for a while.|The room was quite dark despite being large and the lights didn’t really help. We were in a nice spot at the end of a corridor, but the window opened on to what I am guessing is an air conditioning unit which was loud. This didn’t bother us too much with the window closed, but I can imagine if people wanted the window open it would be bothersome.|The bathroom was fine, except the shower kept changing temperature from warm his to scolding, so I think the thermostatic valve on the shower had gone.|The bed was really comfy and we both slept very well.|The mini bar and optics were a lovely addition and we made the most of these with some bad weather one evening.|We had no coffee machine in our room which was a shame as instant coffee wasn’t great and I found the coffee in the breakfast room quite bittersweet, so I missed my morning coffee.|We had breakfast on all 3 mornings and enjoyed breakfast and the options, although the second days breakfast was the best, so maybe a different chef.|Overall we enjoyed our stay and would stay again, however it proved disappointing in comparison to my...

This hotel has many pros and cons, but misses the benchmark for a 4-star hotel in several categories.

The location could not be better, as the hotel is located in central Glasgow and is a convenient walk away from any sites, as well as two train stations. The hotel also provides a free mini bar, which is a thoughtful gesture.

The experience we had with staff was mixed. Several of the front desk staff were attentive and helpful. Others were completely disengaged and did the bare minimum to respond to our queiries. A young woman who was working on the morning of October 21st was incredibly welcoming; we also spoke with some of the cleaning staff and found them very helpful.

The rooms themselves were not in line with our expectations for a four-star hotel. There were no bathrobes or slippers offered and unfortunately we found that sections of our room had not been properly cleaned or serviced, as they still had prior guests' rubbish in them. The shower was impossible to adjust to a normal temperature, as it would range between freezing and suddenly scalding. The toilet sink was clogged. It was very dark both in the room and toilet; as we were attending a wedding it was incredibly difficult to get ready - we could barely see our faces, let alone shave or apply makeup.

In short, the hotel stay was fine and at the correct price point, we would stay here again in the future. I hope that the management can take this review as guidance for aspects which can be improved, as I feel all of these points can be...