Batteries Plus Phone Repair — Attraction in Apple Valley

I brought in my mom's phone for a new battery with an appointment because it seemed to be losing battery too quickly. It would go from 100% to 30% in 5-6 hours without much use. They told me they would need it for 1 1/2" hours so they could do "diagnostics" to make sure it needed a new battery and see if anything else was wrong. I picked it up later that day and the next day it was behaving the exact same way it was the day before. When I brought it back in, C. told me it was normal and the apps my mom was using were using up the battery--the battery was fine. Hummm. The day before, they thought it needed a new battery for the same behavior! Turns out the "lock screen" got turned off in settings, so the phone was lit up all the time unless my mom locked it manually. FIXED! Never needed a new battery, but out $64!! I tried to give you a ZERO, but it wouldn't let me post it!! So much for your "diagnostics!" My bad for thinking I could save time instead of going to the...

I had my daughter go here to get her cracked screen replaced. It had cracked even though it had a case on it. Everything seemed to be good. After we had it repaired I added a screen protector too. About a month after this, her phone screen blacked out while she was using it. She took it back there and they said it was damaged so it wasn't covered under warranty so they charged us the same price again. It hadn't been dropped after the replacement, there was no damage on the screen protector or the case so I am not sure how the screen itself would have been damaged. I couldn't go with her and since she needed it fixed, she ended up paying for it and not having covered under the warranty. I wouldn't go there again to...

I made an appointment, and bought a battery for my tractor online, for which was great - I figured I could drop off my phone for battery replacement, pick up my battery, grab something to eat, and pick up my phone after lunch and head back to work...

The salesperson seemed pretty confused about how to deduct the care charge, and process the phone battery replacement. It took a good 15-20 minutes for him to sort it all out.

Neither battery had any power, so were essentially useless until I put them each on a charger for a...