Extreme Audio - Motorcycle Audio Experts — Attraction in Appleton

Brought my 2013 Nissan Juke with push button start in to have the Compustar T12 remote starter installed. I had dropped it off on a Sunday. They were to install it during the week and I was to pick it up Friday. They were just finishing up Fri around 6p, they close at 6, which make me wonder then that there were either problems or they were rushing to finish at the last minute on Friday. Protocol with push button start is for the remote starter to send a kill command to the engine when the door is opened. The next day I ran into some instances where the engine was not shutting off when a door was opened and was actually able to drive away without the factory fab being present. I contacted them the following week and let them know of the issue. I again dropped the car off the next Sunday to have the issue fixed. 2 and half weeks later they were unable to get the engine kill function to work, I was told they had a little over 20 hours into it. Communication from them during this two week period was exceptionally poor. In the end they were unable to get the starter properly configured and they removed the remote starter from my car and refunded my money. I picked my car up and drove straight over to Muntz, dropped it off and a week later I had a properly configured T12 starter in my car. I originally went to Extreme Audio because they quoted me about $50 cheaper, but I paid more than the price difference in time, of nearly a month wasted getting a remote starter installed. Should have just stuck with Muntz...

Sold me a system I wasn't happy with. The actual speakers sound excellent and I love them, but they sold me an amplifier that they promised would make everything come together. After noticing that the back speakers of my car were nearly muted, I called them and asked for a refund on the amp (2 days after purchase/install). They said they would exchange the amp for a 4 channel amp and then amp my rear speakers. I told them I'd be on vacation for almost 2 weeks and asked if that was OK. I was told everything was all good.

I call back after my vacation, schedule an appointment, and am still told that everything is OK with the return/exchange. A few days later I get a call back and am told that it was too long, and that they refused to take the amp back. But, they could charge me $500+ dollars to get a new amp and do a whole new install, after I just spent nearly $1,700 with them.

I'll never recommend this company, and will never go back. I might complain to the Better Business Bureau due to lying and misrepresentation...

First made an appointment with a $600 deposit for a simple sub and head unit. They called me the day of the appointment and said that they were over booked. While i waited for my second appointment i was made aware of some shady business in the past so i went back to get my deposit back. Went in and was told that the boss was on vacation and would be gone a month so i waited until then and went back again. I was told the boss was off again so i came back the next day and supposedly just missed him played this back and forth game with them for 2 more months still just trying to the boss. Finally after the 8th time i go back still no boss by the way, the employee said to sorry no refunds. No where in the store does it say no refunds i was not made aware of it at the time of my deposit either. So now i still have $600 sitting with them. Do not do business here crooks and liars i will be filing a claim...