Sanctuary Event Space — Attraction in Austin

Absolutely the worst place to have your event. The owner is rude and will not do half of what she tells you she will. Tables were not set up, we had to set them up. Ive over the arch was completely dead and bride was not told until a few days before wedding so we as coordinators had to come up with a quick fix. Their employ came and checked us out after and made sure we were only using one trash can because that is all you are allowed to use then charged us 200 because the lid on the one trash can would not close. We were charged 200 for fallowing instructions to the letter. Their employee checked us out and said everything was good only for the horrible owner to charge us anyway. All of the equipment chairs, table were badly stained to the point that it showed through the linens. No one showed up when we arrived for the rehearsal, we had to call and get a code just to let clients use the restroom. BRIDES please avoid this location as your wedding will not go as planned.

To the owners response. Im well aware you have talked to the bride, she expressed her frustration with the way you do business and hidden fees and the fact that you will charge for things outside the contract like leaving a trash can open.

As a coordinator I am posting this so that all other brides, grooms, and coordinators will be aware of the way you do business so that maybe they can avoid their special day being...

My husband and I still cannot get over how perfect The Sanctuary was as the venue for our wedding!! The site is absolutely beautiful with its gorgeous old oaks, cute upstairs apartment and front house bungalow to get ready in, lush bamboo and greenery, strands of twinkle lights, the various ceremony sites either in the spacious yoga studio or outdoor by the jasmine arbor, and all-around peaceful and joyful spirit. It is just this amazing little hidden oasis/garden right off Lamar and downtown that transports you from your regular life to be able to really slip away and celebrate your joyous occasions. Maria with The Amala Foundation was a joy to work with and it was really special to us that our special day could support The Amala Foundation and their work with the youth of Austin. For us The Sanctuary was pure magic and joy to spend our day at, and would recommend it...

This place is just a hidden gem in Austin and we were extremely blessed to host our 70-person wedding there. Fantastic location, beautifully built, and with an incredible event team. Jessica and Lee were amazing to work with. From our first phone call, through the planning process, and the actual wedding, they were extremely courteous and professional. We had the most frigid and wet weather over the weekend, but Jessica was able to assist us with tent measurements and ensured that our event would be a success (Don't let the weather stop you from booking this amazing venue; our clear tents with string lights looked amazing!). Jessica's attention to detail set her apart from any other venue manager I have worked with. I can't thank her enough for being an integral part of our wedding's success and I highly recommend Sanctuary for your next...