Charm City Chocolate — Attraction in Baltimore

Waited roughly 20 minutes outside to order a single Dubai chocolate bar in the cold. Traveled over an hour to pick this up. I’m very disappointed in the transparency and lack of commitment for the customers. There should be clear signs of no in store pickup or in person pickup, Everything is online only. Even something as simple as obtaining a single chocolate bar is much of a hassle. For my first impressions I’m very disappointed and highly recommend taking business elsewhere. I was told they couldn’t take my payment even though I was outside the establishment, then after giving all of my card information I was informed if your out of the state they won’t enable purchases do to...

I reached out to Charm City Chocolate for 100+ holiday truffles as a relatively last-minute addition to employee holiday gifts, and Michelle and Todd were amazing! They responded quickly, were happy to help, and delivered the order right on time. The truffles were beautifully packaged, easy to pick up, and absolutely delicious—everyone loved them! I’m beyond impressed with the quality of their chocolates and the exceptional service I received. I’ll definitely be returning for future purchases, both professionally and...

I went in on Small Business Saturday. There was a sample tray by the register with something green that was chocolate covered. It was keylime. I thought that sounded disgusting, but my daughter made me try it. OMG! I couldn't believe how fantastic it was!!! I bought a few other pieces of candy and left the store. Later that evening around 5:30, I had eaten all that I bought. I called the store and asked what time they were open until. Since they were opened until 8PM, I WENT BACK FOR MORE!!! Fantastic...