ALDI

I will no longer be a customer due to the horrible treatment by management and employees.

Look at your reviews, your team is unprofessional and quite honestly, awful people.

Please review security camera footage for 8/17/24 between 8-8:30am ( or any day to see your team closing before the advertised close time)

I arrived prior to store close, approximately 8:25 after a 30 minute ride

John, manager on duty, should likely be in anger management training, potentially should be given in patient mental help. Realistically, if he struck me, I would not have been surprised

Hyper aggressive, incredibly rude. By FAR THE MOST UNPROFESSIONAL AND RUDE INTERACTION I HAVE EVER HAD IN MY LIFE.

Would not let me speak.

Essentially threw me our of the store while you are advertised to be open

Doors were locked prior to 8:30

Registers were closed prior to 8:30

I arrived prior to 8:30

I drove 30 minutes one way knowing I would make it on time , to have a door locked early

The security guard let me in after I explained I needed to exchange the food to eat dinner, I have several health conditions and a strict diet, the food I bought hours earlier was spoiled.

The security guard let me in, had me explain the situation to woman cashier, who rolled her eyes, made a snide remark, and made me re-explain the situation to John.

She must have known he is an animal and the way he treats xustomers by the smirk and snide smile she made while saying to tell John.

Clearly, John has a reputation for being a loose cannon.

IF that is even his name, as lying would be one of Johns least concerning personality flaws

John was aggressive, rude and not listening.

He told me to shut up and listen to his long drawn out explanation about how the registers are closed and i can do it tomorrow ( even though i arrived before closing, and even though I could lisee the registers say close, John felt it was his right to tell me to shut up and listen to him ramble about how they can’t help me tonight and the registers are closed)

I simply stated, “i agree, that is fine, i just wanted to be sure to at least notify a manager tonight, so that when I come back tmr, you know I was serious and not making things up.”

The security guard started preparing to physically touch me, when all i did was arrive at aldi 5-7 minutes before they close to exchange some rotten groceries, because i have several medical conditions and am on an ultra strict diet. I needed the food for dinner.

If i knew how rude and evil john and team were, I would have driven to a different aldi location, or simply saved myself the hour of driving, time I could have spent with my family.

I will be following up with Aldi corporate, to see what actions are being taken to fix this horrible location, and this absolute horrible impact on the aldi brand, that clearly someone in corporate is allowing to happen.