Citizens Opera House — Attraction in Boston

WOW 😳!! What a beautiful place!! I was amazed by the style of the architecture inside! Glamorous is the dominant word I would use to describe the inside! The chandeliers and the style of carvings that decorate the supports and ceiling. The choice of paintings especially the one on the ceiling above the audience. I had a feeling that I was in for an eyeful when I first 🥇 came upon the building. Okay, what to expect when you enter. I would recommend you buy your tickets online and have them ready on your phone 🤳. There is a security checkpoint and I carried everything that would set it off in front of me which security observed and let me through. The staff were very helpful and anticipated my questions ahead of time. There are two elevators and one is for wheelchairs ♿. The regular elevator 🛗 does not go to the top balcony. My friend, Author Itis and his brother Burt C. loudly complained about the stairs even though they were cushioned with carpeting. Other people who I met said they had issues with the stairs and were glad I told them about the elevator. The bathrooms on the second 🥈 floor during intermission had long lines. Of course the women's went past the men's. The bottom floor bathroom's lines were not as long. There is access to the elevator on the bottom floor. The seat space is tight. There is not a lot of space to walk in front of the seats. I was reasonably comfortable while sitting but I had to keep my arms inside the armrests to not keep touching the people next to me. Bring binoculars with you if you are in the balcony. There is closed captioning next to the stage which I could read from where I was sitting. The Wiz I enjoyed very much and I recommend seeing it while you can! Colorful, humorous, inventive and the music 🎶 was performed well. "Ease On Down the Road" and "Can You Feel a Brand New Day" were crowd pleasers. There was some history of the opera house on display on each floor. The current version of the opera house is the result of the combination of Mayor Thomas Menino, Citizens Bank 🏦 and Clear Channel. The audience capacity is about 2,600. The Citizens Opera House website says there is 100,000 square feet 🦶 of space 🌌. The Boston Ballet 🩰 calls this opera house 🏠 home. There is a Wikipedia page 📄 about the opera house as well. I attended a "Hamilton" performance. Impressive costume and stage setting. The rotating stage added to the performance. Audio was good. George the Third 🥉 actually had a woman ♀️ cheering 📣 for him every time he came out. I thought 🤔 💭 he was a highlight as well as the actor who played George Washington. I cannot remember any of the songs even though my phone 📱 kept displaying the 📛 names. 🎵 Take my shot! Take your shot! 🎵 were sung a lot. A combination of rap, hip hop, a little Acapella, and modern styles of music 🎶. I think "Hamilton" is a little overrated but I was entertained. I want to attend other performances here, especially the ballet and the first 🥇 opera performance. I...

I had a great time watching Pretty Woman. The show was amazing, but I’m going to give this rate 3 stars due to a racial discrimination experience I felt with one of the ushers, ( attached picture 1 & 2 of a white haired elderly lady standing at the foot of the stairs ) and how the manager just listened and walk away after we told her the whole situation. No action from her at all.

First, I am a pro mask person and always follow the rules in wearing them all the time. My niece and I sat in one of the chairs with both our drinks in our hand. I pulled down my mask to drink. Suddenly I was approached by the elderly lady asking me to put my mask back up. I informed her I just drank ( literally 2seconds) and she was right on my face, I am aware that I have to pull back my mask after, but

She said “ Yes I know, but you can still drink with your mask on” . I said how? “ she demonstrated with her mask on to stretch the lower section of the mask near my neck and insert the drink inside my mask. I said really? That’s is hard. I can’t drink properly if I do that. She insisted in a rude manner. that is the right way. I said I am pro mask, and this is the first time hearing her instructions in how to drink without taking off my mask for a second. I was horrified as she literally insisted I do that. While we were talking another lady approached me and said she was also told to do the same.

She did not even bother to call out my niece sitting beside me literally drinking and doing the same thing I did, pulling her mask down to drink. My niece is white and she defended both myself and the other lady who had the same experience I just had. I am so proud of her for standing and defending us. That’s the right thing to do. She did not call her out, along with another white couple who were standing near the wall ( 3rd picture attached) who were drinking and took off their masks. We asked for the manager that night, she came but didn’t do anything at all. Listened and walk away. Very, very disappointing.

The lady who approached was an immigrant like me. This is not right. It appeared that the usher is picking only women with color. I sat there to observe and can really see and tell a lot of people who were drinking pulling their masks down to drink like I did, and were not called out because they were white like the usher. I can’t believe it’s surreal!

We are all created equally, regardless of color. We are all human beings who exist in this earth and deserves a fair treatment. I am hoping that the citizens Boston opera house management will do action to correct her behavior. Its...

My sister and I took our grandma to the matinee of the Nutcracker in December as a holiday gift, and we had the best experience. We hadn’t thought to research accessibility in the theater very much before the performance, but it didn’t end up being an issue because of how fantastic the employees were at the show without us even needing to ask.

My grandma is 94 and uses a rollator walker, and upon entering the gates, immediately employees noticed us and were quick to helpfully shepherd us to the elevator. Then, when getting to our seats, multiple employees were helpful to give us information about where to put the walker, and even which entrances/exits to use for the easiest access to coat check. At coat check, I noticed the sign for assistive listening devices, and when I asked the woman working at coat check, she took the time to clearly explain everything about using the device and ease any of my concerns about leaving the walker checked. (I also appreciated that she marked down where we were sitting in the case of an emergency.) I got a listening device and brought it back to my grandma, who doesn’t hear very well, and the moment we put the headphones on and adjusted the volume, my sister and I watched her face absolutely light up as she started swaying to the music that plays while the audience gets settled. She told us it was the best she’d heard in 10 years!

The three of us had a fantastic time at the show (which she used to take my sister and I to when we were kids), and when we were leaving the theater, we again were aided by theater employees without even needing to ask for assistance. The woman who helped us stopped the traffic of people leaving the theater just to help us get to the elevator, which felt above and beyond!

I can’t even imagine how different our theater-going experience would have been without all of the help from workers. Besides the actual help, it was the quickness with which they jumped in to offer assistance, and their kind attitudes which made the day such a joy. So, again, thank you for all that you do to make the experience of going to the theater a treat for audience members of all ages. Over a month later, my grandma is still going on about that most...