Goodwill NYNJ Store & Donation Center — Attraction in Bound Brook

Attempting to donate brand new, still tagged clothing, we called to verify they would take our donation. They would in fact take them. We were told to drive around the side of the building to drop off donations. We arrived with our donations in boxes and the tax deduction slips with item descriptions, maker, size, color and quantities. All we required was their organization name, address, tax ID number and a value to be added by the organization. The employee had no idea what to do and called a manager outside. The manager was anything but happy or eager to accept our donation. She said they do not assign value to items nor do they fill out the paperwork that we had brought with us completed already other than the organizations tax ID, name, address and value of the items. They said they only offer a receipt of material voucher with no value attached for tax deductible purposes. With that she turned and walked away. So we had no choice but to load our donations up and leave. I would love to see people who work for this charity be happy that others want to help and only require a few minutes of time to remedy any situation that arises such as this. Better management of am sure would...

PRICE GOUGERS. For a town with the lowest mean income in the county (check the census) this Good Will charges it's clientele (which are often hard working Hispanics who work three jobs to survive) the most for their goods. I was shocked today to see the outlandish prices. When I approached the sales woman she said she often gets complaints from the customers and that the owners are aware. It is apparent that this "Good Will" is a hypocrisy. No good will will be found here.

I response to GW answer. If your prices have not gone up in 2 years, then you were a bigger price gouger back 2019. I have been to other GW in the state of NJ and their prices were not as steep. I'm sure they pay their employees the same as you pay yours. I realize you need to pay rent......but you are serving a poor community who often don't own a car to drive to a better and affordable GW within the state of NJ. You in a sense have a captive audience. ...

The items are over priced , they had a very old sewing machine marked for 35 dollars while I was waiting online I heard the clerk telling the costumer in the front of me that they having a sale the next day , they having 25% off store wide , I ask to speak to manager on duty , a lady came and I asked her if she can honer the sale for the next day and give me the 25% of the machine since I'm not going to be there on Monday , she said no , I told her you can mark it down since I need it only for parts , she said she can mark it but she will not because she is the one who priced it for that much , its donated items and very old and these people want to make money of the donadtef items , and they say it's none profit . Today I called the store to buy the machine with my credit card, they put me on hold then she pick the phone by accidents I guess and she said the machine it not there no more . How...