
My experience. I’m growing increasingly disappointed with the gym. The recent update didn’t solve many problems. Yes there is more space, but I still find myself often waiting for 1 or 2 pieces of my equipment during my workout. 1 weighted leg extension, 1 smith machine, 1 weighted upper chest machine, 1 less abdominal machine, etc. I’m okay if I have to wait every once in awhile or change my workout every once in awhile but having to wait for machines on a weekly basis or change my workout every week because there’s a line to get on a machine isn’t something I should have to do. As a serious and experienced lifter of 10+ years, I like a variety of equipment and not waiting or changing my routine every week. It’s frustrating enough to make me think about leaving fuel. I usually workout before work and many people like myself don’t have the time to wait around for machines. My friend and I were both disappointed to see what “little” had been done in our eyes for the renovation as far as what had been done to fix previous issues. Some of my past injuries prevent me from using things like free bench or squatting but for the amount of people that go here at 1 time, there should be more equipment/variety anyhow. I have also heard rumors of raised prices. I picked the cheaper gym for $30 a months instead of ~55 ( The Ridge with a discount) also because I don’t use sauna, pool, etc. That being said, my last straw in leaving this gym will be if price increase much given it would be close to The Ridge without all the equipment, amenities, and etc. Lastly, I’ve tried voicing to the manager but I’ve got the feeling he...
Read moreToo keep this short. I wouldn’t go to this gym. I called to cancel my membership and was given the wrong email address which I didn’t know about until a few days ago. I called back to find out why I was still being charged when I canceled my membership and they finally gave me the correct email address I needed to cancel. I forwarded my first membership cancelation attempt to the correct email and explained my situation. That I was given that email address and attempted to cancel on November 10th and had assumed it was canceled. The owner proceeded to tell me the email stated I had sent it on December 10th not November and I told her she was wrong and the email clearly states it was sent in November 10th to the wrong email her employee gave me. She proceeded to call me a liar and told me she would be charging me for December anyways and if I didn’t pay she would keep charging me and have it go to collections. I understand the first cancelation attempt didn’t go through but I gave her evidence I had attempted a cancelation with the email address her employee had given me. And all she did was call me a liar and threaten me with going to collections. I didn’t realize her employees screw up was my fault and that I’m going to be charged again for it.
Edit: I was charged again and was blocked by the owner after I...
Read moreActually the gym is nice with a lot of nice and new equipment and staffed 24/7, they will give you a free 3 day trial pass if you're new, which I did. I then bought a month pass for $50, which, by the way, is not the most expensive in town, then I went in my first and only day! But I work for a construction company and situations suddenly changed without notice where I had move to a job out of town thus moving me out of town with only the first day used out of my $50 month pass. Anyway I went in a week later and asked for a refund since I couldn't use the anyway. I know I already paid for it, the money is their's, but I wanted to give them a chance to be fair. Anyhow, they said they'd have the manager call me, but that took 3 or tryst on my part to even get ahold of the manager, then when she finally called me she offered to give me back only 50% and not the whole amount because she said I had been in 8 times. I was out of town. Anyway I would've been more satisfied with a not return policy than to have them offer to give me only 50% saying that it's because I used it 8 times. I mean come on in wasn't even in town. Anyway that's why only 2 stars. I think I'll find different gym when I move...
Read more