I purchased 1400 dollars worth of furniture, and within a month, the bed frame broke. When I called, they said they would order it for me and deliver it. I waited almost another month to receive it, and when they called to deliver it, they were already by my house. I didn't get any calls ahead of time to let me know that the part was in, and I was at work. They said they could go later, so when I got out of work, I called them to tell them that I was almost home. They said that I had to call the manager and when the manager approved it, they would go back to my house. The manager wanted to schedule it for another day because they had already gone to san benito. At this point, I had been without my bed for almost a month and my husband and I had been sleeping on the floor. I told them I want my part or money back. The owner was very rude, but finally sent the part to me that day. I need to add that they just sent the part and left it for me to install... I also want to add that my husband and I are both at healthy weights. We eat healthy and...
Read moreI didnt qualify for credit so I took their financing plan. You can pay everything in full within 3 months with no interest or take up to a year with alot of interest, After taxes and interest, my $800 sales price went up to $1600. That's apart from the $27 fee for the credit application. I liked my furniture and only agreed because they deliver, for a $50 additional fee. I told the sales person and I told the girl filling out my application that I needed delivery...twice. I waited 6 days and she calls me to ask when can I pick up the furniture. I told her that its suppose to be delivered? She says its not marked down for delivery. I told her that I mentioned it twice that I needed delivery and she repeats herself that it wasn't marked for delivery. I decided to cancel my order so I had to sign a paper and pay a 15% restocking fee which was about $122. That was a $150 mistake with the application fee. No wonder the place is always empty. I don't recommend...
Read moreMuy mala experiencia; en agosto ordené las sillas del comedor que compré con ellos mismos. Me avisaron que ya estaban listas a la semana, pero yo por trabajo no fui y cada vez que recordaba yo tenía que salir de La Ciudad. En realidad hasta que las necesite para una reunión fue que fui por ellas. Estuve dos o tres horas esperando mi mercancía hasta que me la dieron. Llegue a mi casa y contraté a alguien que me cobró $30 dólares por armarlas. Ya que en este lugar cobran entre $50-$100 dólares por llevarlas y armarlas (ni lack’s cobra eso!) ya cuando iba en la cuarta silla yo salgo a ver como estaban quedando y me doy cuenta que las sillas no eran las que yo le ordené a la persona “profesional” que me atendió... en ese momento hable me tuvieron una hora esperando respuesta y me dijeron que las pedirían y que hasta en una semana mas llegarían . De principio le dije que no les daría sus sillas hasta recibir las mías, pero después vi peligro porque son personas tan sin palabra que dije se van a aprovechar y van a querer dejármelas porque le van a querer sacar un daño a la mercancía. Les dije que mejor pasara por su mugrero y yo esperaría por la mercancía que yo ordené que habían tenido casi 4 meses en verificar si era la correcta. Nunca pasaron por ella. Después de 24 días de corretearlos pidiéndoles que me dieran una respuesta, yo tuve que hablar para ver si me traerían mi pedido. Vinieron, pero solo a revisar la mercancía que yo tenia de ellos la revisaron poco menos con lupa y decidieron lo que tanto temía que eran sus negras intenciones, dejarme la mercancía equivocada con el pretexto de que les maltrate lo que por tanto les pedí que vinieran a recoger. El punto es que para librarse de dejarme armada mi mercancía inventaron todo eso y ahora levantan falsos de mi en mi review en su página de Facebook. Esto es un feedback para el negocio, ojalá que ya no les pase de nuevo y fallen a la gente que creímos en ustedes. Para los clientes, buena suerte en su compra y ojalá ya hayan cambiado los errores que cometieron con otras personas...
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