Rocky Mountain Furniture — Attraction in Cedar City

I hate to write negative reviews, but dishonesty in business frustrates me and I don't want anyone to get swindled. I would caution anyone shopping here to take pictures of the items they purchase and compare them to the items delivered. It has happened to us twice that we purchased a product and were given a lower quality product than we ordered. The first time I didn't worry about it. They delivered the correct adjustable bed frame after we called. I figured mistakes happen. This time I purchased a mattress and asked to make sure it was in stock (I needed it that for company that night), when we went to get it there was a glitch in the system and the mattress wasn't in stock, so they gave us an "upgrade" for the same price. The "upgrade" was actually the lower quality mattress that cost $100 less than I paid. If I hadn't known the difference, they would have been happy to keep my $100 and leave me with the low quality mattress. After I called them on it, they said they would still give us the upgraded mattress to make it right, but they didn't. They did eventually deliver the mattress we paid for, but not the upgrade. They have low prices, but be cautious when dealing with...

We have purchased 2 full living room sets, a bedroom set, rugs and many other misc items. We are currently getting ready to purchase two more bedrooms sets as we are furnishing our airbnb. Each time we are in Rocky Mountain Furniture we are met with kindness, expert knowledge, and no pushy salesmen.

Each time they deliver, the men are respectful and kind.

I went into RMF on May 27th, 2023 with two of my grandchildren about 20 minutes prior to closing. My granddaughter has been taking horse riding lessons and is obsessed with everything horses. She asked Nana for a small horse lamp and of course, I was ready to purchase it. After sitting down with the salesmen and hearing how much she loved the horse lamp, they gave it to her. They also gave both my grandchildren a Vern bear and a COWBOY and COWGIRL little table thingy.......

We love looking around the 3 story building and finding all kinds of fun stuff. We enjoy this company and those who make it great! We appreciate not being "pushed" into buying and love that we don't have a salesmen following us all over the place.

This is a hometown company with kind people! Ken...

This was my second time buying from Rocky Mountain Furniture, and the service was excellent, beginning to end. I moved to Salt Lake City, but because of the service, prices and quality, I purchased from them again. There was never any pressure from the sales staff and everyone was helpful from the moment we walked in the door. Elissa was awesome and did an amazing job at helping me. She was knowledgeable and very patient with my kids, who were pretty hyper at the time. I was having a hard time visualizing everything and trying to put together patterns, so she drew the layout for me and showed me different options for my small space. They delivered to me all the way in South Salt Lake, and the delivery team was great. Hacinto (sorry if I misspelled) went the extra mile with set-up, and was so gracious and eager to please. Overall great experience and...