Ross Dress for Less — Attraction in Champaign

I go to Ross sometimes because of the offers they have on some items, but a few days ago I went and experienced a terrible attention of a young man at the checkout, He was totally rude. There was still one person ahead paying and this guy looked at me and started snapping his fingers in a contemptuous way for me to come and pay. When I didn't do it, he continued snapping his fingers. When I told him why the rush, if there was no one behind waiting to pay, and that he should be patient if he is there working as customer service/cashier, he started to mock and laugh saying that "he hadn't done anything bad." I finished paying and then asked to speak to the store manager, I told her what had happened and she tried to justify the fact, saying that "that's the way they call customers", I turned to look at this young man who, instead of staying calm, continued mocking and laughing, even when she asked him to stop . Terrible attention, if this is how Ross Store trains its staff, young people like this disrespectful man, it's not worth going to buy...

It's what one would expect from this type of store. Good prices and a variety of things ranging from candy to small appliances and luggage. I'm a big guy and they have a big&tall section. Not a whole lot but something. Hey fellas, if you need that selection of clothing, you gotta get there before the good stuff is gone! Plenty of "other" sizes though. Ladies as always, for you, Ross has a larger selection. For everybody, there's Hats, luggage, cologne, and popcorn. Toys. Purses. Jewelry. Stuff to make home pretty. They got it! I only wish you could smell cologne/perfume before you buy it. We have stupid people & thieves to thank for that no longer being available. Enough reading this......go buy something! Especially if you need a last minute gift...

what's the logic behind having one employee just stand by the door to check the receipts when there is a line of people waiting to check out and only one person on the register? the person standing by the door is standing close enough to witness every single transaction at the register so why would they even need to check the receipt? it looks ridiculous having a line of people, one cashier working their butt off while one employee just stands there, doing nothing but forcing people to "open their bags" before they exit the store. maybe instead of paying someone to do a worthless job, they could pay someone to clean the human filth and vomit out of all...