City Cruises Chicago Architecture Tours — Attraction in Chicago

I booked a cruise 3 days in advance and planned our whole day around it. About 3 hours before boarding time, I received a n email that due to “unforeseen circumstances.” The cruise was canceled. I was very disappointed and when I asked what the circumstances were they could not answer. The weather was perfect and I know they have 3 vessels. I was just looking for some reasonable explanation. We tried to book another tour that evening, however, they stated they had nothing. We booked a cruise with a competitor and as we we leaving on that cruise we saw the SeaDog coming back that we were supposed to be on and another one going out! See my photos below. Both vessels appeared to have empty seats too! I feel totally duped. I went to their kiosk for an explanation but they were already closed. I did find a note stating that they increase their prices based on demand. I am assuming at this point that they cancelled my family’s cruise because of increased demand and our advance purchase didn’t make them enough money! I emailed the company directly and have yet to receive a reply. I hate leaving negative reviews but I think a potential buyer should know not to consider their...

I usually don’t prefer tour guide boat rides, but this one really changed the game for me. I can’t for the life of me remember what our tour guides name was, but he is in one of the pictures below and he was so fantastic, if you’re reading this and you are his boss, he deserves a raise. He had an amazing sense of humor, kept everyone on board entertained and went around and took a photo of every person who asked for one. Talk about quality service. The rest of the staff was also very friendly and the entire mood was awesome. The music they chose was a vibe. Masks weren’t required if you were vaccinated, every seat on the boat was filled. The boat itself was very clean. The boat ride was smooth sailing, it was supposed to rain but we definitely got lucky with the weather. If you plan on going during the weekend, make sure to book your tickets ahead of time because many of the time slots were...

All the staff here is kind and helpful but if your are looking for a sightseeing tour, this is not it. They charge you a lot of money for a speedy ride and all you can do is try to hold on to your belongings so they don't fall overboard. They really ride this boat fast. After the first lap they stop for a couple of minutes to give some information and then they speed up back. It's really hard to take pictures, the only good chances are when leaving and when you are back. In general, this was just a waste of money for a speedy bumpy ride We were very disappointed. Also, they keep all the life jackets in the back of the boat instead of under each seat, needless to say how bad, irresponsible and...