Ollie's Bargain Outlet — Attraction in Chillicothe

I am so UNHAPPY!!! I purchased a $300 mattress from the ollies in chillicothe and WHEN I BOUGHT IT, I told the lady that I had just had back surgery and that's why I was on the hunt for a more ferm but with a body fitting formed mattress.. she advised one to me SHE STATED THAT SO MANY CUSTOMERS HAD BOUGHTEN IT!! I bought it and SHE TOLD ME IF I HAD ANY ISSUES, TO KEEP MY RECIPET (RECORED OF PURCHASE) AND THE MATTRESS SO I COULD EXCHANGE THE MATTRESS OUT FOR A DIFFERENT BRAND AND IF THE CASE WAS THEY DIDNT HAVE ANY MATTRESS IN STOCK THAT THEY WLULD REFUND MY MONEY BACK TO ME.... now we are 4-5 months into the future... and THIS MATTRESS SUCKS!!! IM NOT KIDDING YOU ITS LITERALLY FALLING APART AND DIPPING IN AFTER ONLY A FEW MONTHS !!!! AND IM NOT A OVER WEIGHT PERSON, I AM NOT ROUGH ON MY MATTRESS SO I DO NOT UNDERSTAND WHY ITS FALLING APART.... SO I CALL TO TRY TO RETURN OR EXCHANGE MY MATTRESS AND THEY ARE TELLING ME THERE NOTHING THEY CAN OR WILL DO TO MAKE THUS RIGHT. AND I HAVNT EVEN COMPLETELY HEALED FROM MY BACK SURGERY... IM SO DISSAPOINTED IN THE MANAGMENT !!!! I WILL NEVER SHOP AT OLLIES AGAIN AND NETHER...

Coming here is always like going on a treasure hunt. You just never really know what you're going to find. The prices are great on the majority of items, and there's enough variety of things in the store that whenever you go in you'll always find something new. My favorite parts of the store are the candle/fragrance section where all of the out of season scents are, the book section and the coloring section. I always find something new and interesting whenever we go there! I knocked off one star because the majority of the employees we've encountered all seem to be half asleep and will barely interact with you when you're checking out your items. Other than that I have no complaints...

They have lots of items at great prices. Always seasonal items to choose from, as well as a wonderful collection of planters and pots to select from for reasonable prices. During Christmas they have a very large selection of gifts available. My olny complaint is that is was hard to find a staff member to help me find an item I was looking for. When I finally found the first person I would have to ask for help, she simply told me where it may be then walked away rather than help me locate it, then I had to stand outside the employee door waiting for someone else to come out ( the 2 cashiers had pretty long lines) and get help. The cashiers were super friendly though. I do enjoy...