Had the Best Customer Service today at my 3rd time trying Sunnyside. Been program 7 years and I wanted to give them suggestions on how Sunnyside can fix tiny things with customer issues . The coupons this month is for an edibles . But I told them that people like myself have medical Condition which edibles dont work at all . They should offer the coupon on other options for other items to replace the edible. Other Despenseries let you use the credit you earn on stuff in the Despensery with exceptions of course.. The customer spent money to earn promotion from month before and now is stuck on a coupon which doesn't work medical needs for the person .
Both Charlotte and Bo were Amazing . They both listening to me and also giving me feed bacm. they both gave great suggestions on different items on the menu .
They let me talk about the tiny things as a suggestion for the customer. like if u place a pre order , you cant place another order unless you Cancel the 1st order you made ( but an item u saw might be gone if u do to reorder) , you cant make a second order or add onto your order like other places and having thier coupons you earn to be on your account on the app instead of paper. They are on receipt that People loose all the time , they are in bag , stapled to bag or just thrown out. To me these are small company issues and not staff Every staff person I seen in 3 visits all have been awsume customer service but today to me these two I interacted with both Amazing. Charlotte and Bo both listened and Both were Great. Very knowledgeable and to allow me to talk thier ear off on slow period. Sorry about that :) I looked at your website under promotions and club . Your doing in other states and what I mentioned above is done in your other states , please add Pennsylvania to...
Read more🌟🌟🌟🌟🌟 A 5-Star Experience That Deserves 10!
I cannot rave enough about Sunnyside in Beaver, PA — this isn’t just a dispensary, it’s a sanctuary of healing, compassion, and top-tier professionalism. From the moment I walked through the doors, I was welcomed like family and treated with such respect and care, it honestly blew me away.
Let me give the biggest shoutout to Bo, who provided a next-level consultation. Her ability to truly listen to my concerns, understand my medical needs, and guide me with unmatched product knowledge was nothing short of extraordinary. Bo didn’t just sell me a product—she gave me confidence, clarity, and comfort. Her passion for helping patients shines through in every word and recommendation. Bo is a gem, and Sunnyside is lucky to have her!
And just when I thought it couldn't get any better—enter Melissa, the Manager, who went above and beyond to make sure my experience was flawless. Her leadership is evident in the positive energy that radiates from the entire team. She made a personal effort to ensure I felt valued and supported, and her commitment to exceptional customer service was second to none. The staff she leads is friendly, knowledgeable, and just plain awesome.
If you’re looking for a dispensary that genuinely cares, knows their stuff inside and out, and makes you feel like more than just a customer—Sunnyside in Beaver is the ONLY place to go.
Thank you, Bo, Melissa, and the entire Sunnyside team. You’ve set the gold standard, and I’m beyond...
Read moreI was absolutely blown away with my experience at Sunnyside! I am new to dispensaries and marijuana in general (I just received my medical card), so I was somewhat nervous as this was my first experience. A girl who went by Strange (she seemed normal to me? lol) made me feel completely comfortable! I walked in intimidated and left having the time of my life! Not only was she kind and fun to work with, she was also very helpful in recommending me the correct products to soothe my joint pain. This beats the hell out of biofreeze! You now have a loyal customer for life and I am very excited that it’s just a short ride from my home in Patterson!...
Read more