United Medical Institute — Attraction in Citrus Heights

First off, I'm not a student at UMI. My review is based on a phone conversation I just had. I called to get information about the ultrasound (general) and vascular tech programs. Here are some of the questions I asked, and answers I got:

Besides WASC, are you certified through any diagnostic imaging governing body?

She spoke to me like I was an idiot because I brought up registration requirements from the ARDMS website to see if they met them. She said ARDMS is not an accrediting body (I know that, BUT they do have requirements in order to get registered). Usually, someone calling to get information will have these type of questions. Oh, and my accreditation/certification question wasn't answered.

Then I asked about the services to help get employed after the program.

She said it was up to me, and how much I put into the program. Yeah, I know that much, but what can/do you do as an institution to help YOUR students succeed? Do you have working relationships with alumni, hospitals, clinics etc.? That question wasn't answered. It should also be said that when students ask these questions, we are trying to see if you really care about students, or you just care about making money. Schools that care about students would be happy to share post grad information.

I asked about partnerships with clinics to do externships, and told her I knew of another college who partners with a major health care group (because I have a very close contact in one of the hospital's ultrasound departments that deal with students).

She flew off the handle telling me that the other college was 'lying through their teeth' and she had been doing this for 14 years--not sure what that has to do with anything. If I'm going to spend money to go to your program, I have a right to know who you partner with to ensure I get the best education and employment opportunities!

This review may or may not help you, the prospective student. Like I said, I am not a student there and I haven't been through their program. However, I was really excited/interested about it. Because of the lack of respect or information I will cross it off the list.

A Note to UMI Leadership: The first voice we as prospective students should hear is someone who is excited to talk with us about the programs. Someone who is not combative. Someone we, the student, can envision having a conversation with in a LEARNING environment. This woman may or may not be an educator, but she is the first voice we hear when making a huge decision to attend your school. Speaking from a sales/business point of view: you only get one first impression, and customers who are insulted and disrespected tend to share their experiences (like I'm doing). That is money on the table...

I really wanted to go to this school. I live in vermont and i’m willing to move across the country to attend. Every time I have reached out about the program as a potential student, I don’t get any answers that I am looking for. They just emailed me back saying “meet with the dean.” If I am going to buy a plane ticket to come and get info, I wanted more information going into it and they told me my questions would be answered when I met with the dean. Why? So I could spend 400$ on a flight to potentially be very disappointed? I got a very unprofessional vibe from the admissions staff and I’m truly disappointed. I have my Bachelors degree in Public Health so i’ve gone through this process with many other schools in the past. As a student making a big decision about their future, I...

When I called just now to ask some question that are important to a prospective student, I was greeted with such lack of knowledge and respect! She didn't answer any of my questions, when I asked her about the degree types she said that no school has an AS in ultrasound. That is a lie. She couldn't tell me the price of the program only the length and when it starts. She said the other schools were lying about what they offered. It was amazing to me that she knew more about other schools than the very school she worked for! After trying to get something from her she hangs up in my face. I called back to speck with someone else she hung up again! I will for sure NEVER attend this school. She needs to be fired! Or shouldn't be allowed to be first contact for...