I had to get new plates, register my car for the first time, and get my title transferred from the previous owner. I was so nervous and even though I had the paperwork for weeks, I kept delaying going to the dmv because I was sure I didn't have what I needed and that it would be a nightmare. This place was the answer to my prayers. They called me the day before to confirm the appointment I made (which of course I was going to reschedule) and when I asked a few basic questions they patiently answered each and every one of my questions and this reassured me so much that I decided to keep the appointment the next day, now that I knew I had all the forms I needed. The actual visit went so well. They were again so kind and patient with me and I didnt feel judged for asking questions or showing when I was really struggling to process something. In the end, I switched out my plates in their parking lot with my new ones, something I wasn't sure I could even do, and I came back in and they seemed as pumped as I was that I had successfully changed the plates and accomplished everything I'd set out to that day. I drove away feeling so grateful and even a lil teary because of how kind and sweet and genuinely helpful everyone was to me here. I cannot recommend this office highly...
Read moreI recently had an incredible experience at the AAA Yonkers location, and I absolutely have to share it! I found myself in a bit of a predicament when I was on my way to an eyeglass store next door. While getting out of my car, I accidentally dropped my glasses behind the seat, and in the process, I locked myself out of my vehicle—without my phone, keys, or wallet.
Fortunately, I was right in front of the AAA branch! Jayshon and the branch manager, Iris, were exceptionally helpful and kind. They went above and beyond to assist me during this stressful situation, showing genuine care and understanding. Their prompt and friendly service truly made a difference in what could have been a disastrous day.
Thanks to their quick actions and support, I was able to get back into my car in no time. This experience has reinforced my loyalty to AAA, and I will always remain a member. I cannot thank Jayshon and Iris enough for their assistance; I truly appreciate everything they did for me! If you need help, this is the...
Read moreBest DMV renewal visit ever! If you're a AAA member, make sure you skip the lines and headaches that accompany visiting a state-run DMV office. This AAA location can accommodate certain DMV transactions by appointment. I made my appointment online the day before. The process is exquisitely streamlined, and took all of 20 minutes! I went in to renew my license and upgrade to an enhanced license. I had my picture taken, vision tested and registered to vote in 20 minutes from start to finish. If you've ever visited a regular DMV office you already know that my experience is unheard of! The staff of 4 is phenomenal! Everyone worked together, and were friendly, helpful, nice, humorous, and professional! I'm so very pleased with this DMV experience that I plan to never visit a regular DMV office ever again. Why can't every aspect of life...
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