There are pros and cons about this shop... the pros are the reason I keep shopping her. This location is very close to home and i can find good fruits and vegetables. However, if you're looking for sales and to save, this is not the place to do your grocery shopping at! They rarely have good sales, and you become a member for a "smart savings card" to accumulate points that are supposed to eventually give you some type of savings, but I've been shopping here for at least 4 yrs and I still have not experienced the benefits of this "savings card." No coupons, nothing at all! Furthermore, some of the employees are extremely rude!!! I've seen guys, employees, coming into the fruits and veggies section, rushing with a cart and they do not even say excuse me or give you some type of warning, almost as if willing to run you over with the cart as they do their job. Some of the cashiers are ruthless! There's one that is particularly unpleasant and rude, her name is Akemi (according to my receipt from that day). This young woman rolls her eyes, rushes you, makes mistakes when charging you for your groceries (so beware), and sometimes won't even speak to you (she will make signals instead). Im not sure if these employees are prejudiced towards Latinos and anyone that may seem African American to them, or they're simply rude to everyone! But this has been my experience so far. I will clarify that I'm a highly educated, professional Latina woman that obviously knows how to carry herself and treat people with respect. I've never given these employees, including this cashier in particular, any reason to treat me in any other way but with respect and dignity. Whoever manages this location should perhaps supervise employees' behavior on the job and review ways of making customers feel more welcome, motivated, and appreciated. Employees mistreating customers should face consequences for...
Read moreH-mart is a mixed Asian store that primarily sells groceries but has 2 aisles dedicated to other goods and cooking supplies. They have good produce, good meats, good seafood, and tasty snacks. H-mart has a very nice food court that has many types of Asian cuisine, the kitchens seem clean and the prices are fair. They have many more "exotic" meats and seafood that are hard to find elsewhere along with rarer produce. The staff is helpful and friendly. They even have a little game area for little kids. For these things it gets a 5/5.
There is one reason and one reason alone I cannot in good conscience rate the store 5 stars overall... That would be animal welfare, it is known that fish can feel pain and can suffer. Decapod crustaceans (lobsters, crabs, crawfish etc.) also seem to be capable of pain along with remembering its source. If you go there you can see many of the fish have injuries like bites and scratches, they also have ripped lips that are normally caused from pace swimming the glass from stress. The tanks are overcrowded to where crabs and crawfish cannot walk or move, especially the blue crabs which do not even have the water needed for respiration as many are dead in the sterilite bin they are kept in. The fish are packed like living sardines. One can argue if they are going to die anyway then why care? Well in my opinion animals deserve to be treated with respect before they are eaten which is why I am particular when sourcing meat. Also stress can affect meat quality. It's not that the animals are alive there, or even water quality as the tanks seem clean and I assume they use a sump filter system. The problem is the inhumane conditions the animals are relegated to before...
Read moreToday was my first time visiting this H Mart, and unfortunately, it was an extremely unpleasant experience.
I entered through the main entrance, holding my emotional support dog in my arms. As I walked toward the hot food section, intending to order takeout, an older woman approached me and asked whether I planned to dine in or take out. She then informed me that pets were not allowed in the store. I nodded in acknowledgment and assured her that I was only ordering takeout.
However, when I returned to the counter to place my order, she repeatedly emphasized the store’s “no pets” policy and pointed at the sign, saying I should have seen it when I first walked in. I was honestly baffled by her logic. I had already stated clearly that I would take my food to go—there was no reason for her to reiterate the rule as if I had not understood her the first time.
I had been holding my dog the entire time since entering the store. My dog never touched the ground, never approached the food counters, and never sniffed or interacted with any of the store’s products, instead I went straight to the food counter just for a take out.
My dog is not a “pet”; he is a trained emotional support dog.
I do not understand why she felt the need to repeatedly approach me to stress the “no pets” policy when it was already clear that I was following the rules. The way she acted—as if she was somehow superior to other living beings—was honestly laughable.
I have always believed that the U.S. is a country that values and respects animals, but after today, this experience has completely changed my perception. I will never return...
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