Garden State Honda — Attraction in Clifton

PLEASE, PLEASE do not go to this dealership. If you need a Honda I employ you to go to Honda Of Paramus. They are exceptional and I’m going to tell you why. I purchased a Honda from this dealership and I will tell you that once you sign that paperwork you are a done deal. Not a soul tries to help you if something goes wrong with your car. I have been trying to get assistance for months because there was something wrong with the Apple car play system. It continued to disconnect and as I was driving to my dying patients I would get lost, have to stop, shut the car off and pray that it helps. Most often I’m trying for over 15 min to get back on the road. Now, when you have a patient who is dying or is already passed away times of the essence, and my car was fighting against me. I feel as though all they care about is money and if for whatever reason you are unhappy with your purchase or need further assistance, they want nothing to do with you. Their job is done..they made a sale!! They have checked my car and have noted nothing is wrong however I continue to get stuck on the road. So I was on the verge of a lemon lawsuit against them because they just would not help me and I had a car that wasn’t functioning so I decide to try my luck at Paramus Honda and they were incredible. I told them what was going wrong with my car and with no questions asked they helped me. They saw how hard I fought to get Clifton Honda to assist me and not only did they not help me, but they were nasty about everything. Kind of promise was very understanding. They said that was unacceptable and they were willing to do whatever they could help me. The manager got me out of my lease and they got me into a working vehicle something that Garden State Honda at Clifton wanted nothing to do with and they gave me such a problem when it was such an easy fix as far as customer service goes. I can’t believe how quickly that Golden State in Paramus helped me. And now I’m planning on doing is filing a civil lawsuit against Garden State Honda for the extra money that I had to put towards a new car because they refused to acknowledge us. Something was wrong with it and refused to resolve the issue for me so that I could drive safely on the road. So once again, I recommend to anybody who would like to purchase a Honda, to please go to Honda of Paramus. DO NOT go to Clifton. They are horrible, selfish people who only care about money and not about...

Five-Star Service from Debbie at Garden State Honda

I want to take a moment to recognize the exceptional service provided by Debbie. When I first arrived at the dealership, I encountered some communication issues with associates who had not reached out to me as expected. However, Debbie stepped in and completely turned the experience around.

She went above and beyond to make the deal happen. Even though we put a significant amount down on the vehicle, Debbie took the time to educate my son on the car-buying process, equipping him with valuable knowledge for the future. She explained every detail thoroughly, breaking things down in a way that was easy to understand. As a parent, I know that young adults sometimes need to hear advice from someone other than their parents, and Debbie provided that guidance in a way that truly resonated with my son. She spoke to him as if he were her own, and that level of care and honesty is something I deeply appreciate.

Not only did she assist with the purchase, but she also provided helpful insights into improving my credit for future financial decisions. Her honesty, professionalism, and willingness to go the extra mile made all the difference.

I also want to acknowledge the sales associate who stepped in after Debbie finalized everything. He ensured my son understood every feature of the car and provided additional knowledge to help him in the long run.

What started as a one-star experience quickly turned into a five-star one, thanks to Debbie and this outstanding team. If you’re looking for a dealership where a “no” can turn into a “yes,” I highly recommend visiting Garden State Honda. Thank you, Debbie, and thank you to the sales associate who assisted us—I truly appreciate your dedication to excellent customer service!

The...

I recently had the pleasure of purchasing a vehicle from Frederick Rosario @ Garden State Honda, and I am delighted to share my experience. From the initial contact to the final handshake, every step was handled with professionalism, courtesy, and a genuine commitment to customer satisfaction.

Upon arriving at the dealership, I was greeted warmly and made to feel welcome. Frederick had already prepared the cars I was interested in, making the process seamless and efficient. During the test drives, he provided insightful commentary on the features and performance of each vehicle, helping me to make the right decision.

One of the most impressive aspects of working with Frederick was his extensive knowledge of the vehicles and the transparency he maintained throughout the process. Frederick provided clear explanations of the pricing, financing options, and any additional costs, ensuring there were no surprises. This transparency built a strong sense of trust and made me feel confident in my purchase.

In summary, my experience with Frederick was outstanding. His professionalism, knowledge, and customer-centric approach made buying a car an enjoyable and stress-free experience. I would highly recommend Frederick @ Garden State Honda to anyone in the market for a new or used vehicle. He earned my trust and my future business.

Thank you Frederick!! for making my car buying experience...