North Plains 7 - Allen Theatres — Attraction in Clovis

Now living in Clovis, you don't have many options as far as movies (other than red box). You can either pay the price to enter the theater and watch a movie ($6.50 or $8.50), or you can spend money and extra time for gas and a 200 mile trip (to Lubbock and back). Now the staff can be helpful; I can say I see the moral of each employee vanished at times. The reason the prices of candy and popcorn is so high is so they can get money back. Now the thing most people don't know is that the front end staff was initially supposed to get a bit of the money for their effort in upselling to customers. However it sad to say that the manager keeps it to himself. Never buy the hot dogs in the morning, they are just taken off the heat and refrozen from last night. Never buy popcorn unless you see it coming out fresh. Please watch out for an older man that is rude! Unless you know him personally (believe to be the manager) kind hearted to children, i will admit this. However, he likes to randomly come out of his office and scoop popcorn right off where it sits with his hands and goes back to his office. Now the image of the theater, horribly outdated, stained carpets, at least have the audacity to remove the stain correctly, I understand that people drop drinks, but any good theater you go to always has the same accidents yet never see a stain, so what's the excuse? Ive seen there custodian clean wich I may add you can hear him vacuuming the halls as you watch your movie. Nothing wrong with him doing his job, but that tells you the weak structure. Speaking of structure, do not ever go to that ran down building on a rainy day, it's in a flood zone (I'm guessing). Since the water always gets inside the first theater rooms on the right and left, I've seen a piece of ceiling tile fall (luckily it fell in the hall when no one was passing) it played there for one whole day. I don't know if this is still a thing, but at times I go there are times I hear people say "the Lindsey pass" or "I know the manager " giving them a free pass. Nothing wrong with that, but how rude they treat the employees upsets me, at least be kind to the reduced minimum waged employees that get overwhelmed during rush times. I'm sure there are family members from management a lady that loves to cut everyone and go to the back of the condensation stand. At first, I thought it was a late employee trying to help the crew. However, I was wrong. This individual just went back there because she didn't want to wait in line, so she grabbed her bag of popcorn, drink, and candy all interrupting the staff trying to help the customers that are paying. I have caught her doing this at least seven times, obscene! Now I'm going to stop here this is just a tip of the iceberg, there is plenty I have noticed and am sure now that I listed some of them it will click to everyone's mind reverting flashbacks to connect the dots, you'll be disgusted in the end. Too bad this is the only place you can...

This movie theater is even worse than the reviews leads you to believe. Not only is it a dirty place but the staff are incompetent and arrogant.

I go to watch the new Dune movie, buy about $20 worth of snacks and drinks and take my seat about 10 minutes early to the films start. I start hearing thumping from the roof. I thought it was feedback coming from the speaker system. Then I begin to hear the sounds of drilling and hammering. I talk to the person working the concession stand and tell them that I can hear the sounds of very loud maintenance from the roof. The person working concessions tells me that they’re doing maintenance on the roof. I ask him if they’re going to be done before the movie starts, and they tells me the manager will be in “soon”, and I can talk to them about it.

I return to the Movie and as soon as it begins, the drilling gets even louder, so loud that you can’t hear the audio from the movie. I immediately go out to the concession stand and the manager tells me that the maintenance has been going on for a month and if they will not give any refunds.

At this point, I’m completely taken back that they’re even open with this much maintenance going on for the roof; making any movie experience completely miserable. The original person working the concession stand apologizes to me for the inconvenience, so I asked him why are they even open? The manager responds “you bought the ticket while we have maintenance going on”, as if it is my fault for buying the ticket.

I don’t know what’s wrong with the service industry in this area, but this is completely unacceptable.

TLDR do not go to this movie theater, and avoided at all cost. You’re better off going all the way out to Lubbock, Texas to watch a movie and you’ll likely be treated with more respect as a...

Unless you're willing to make the drive to Lubbock, its the only Movie Theater available in Clovis. It's not awful, but there is much to be desired in terms of cleanliness and managment. (The employees are very friendly, but more often than not, I do see some employees being belittled in the workplace during rush. I won't mention any names.)

I have traveled often, and I will say the price for a ticket is cheap in comparison to your average theater, and the food is, yes, expensive, but if you didn't know, that's how theaters actually make their money. (To dumb it down, the money from tickets go to the people who make the movies. Concession money goes to the Theater.)

I can only hope that these 5-star reviews are written with only a good heart, because in actuality, this theater is AT BEST a 2 star theater. They are making improvements to the Theater (which is well overdue), but if anything, what this Theater really needs is new seats. Word of advice, use a flashlight and check your seats in this Theater. You definatly don't want to ruin your sub-par Theater experience by sitting on some unknown substance.

I take my time in writing these reviews given I've spent some considerable time in Clovis, but do always find myself out of the City. There is a lot to be desired from this Theater. This Town is growing in population, and there is no excuse to lower standards for the soul purpose of this being a "Small Town". I do look forward to seeing this Theater being improved. It is the ONLY one in...