MY CELLPHONE REPAIRS — Attraction in College Park

I paid $279 to get my surface pro 3's broken screen fixed, and this is what I got back. A screen with a blck spot that is not showing anything. As soon as I noticed the problem, I took it back immediately, but after waiting for more than a week, they told me that it is normal to have something like it, and even replace my surface pro with another sceen will have the same problem(that's completely false since I have contacted the MS repair center about this issue). I am extremely unhappy about the service not because they messed it up in the first place, but how they tried to mitigate the problem by making unjustified claims. Now, I am contacting them again about a partial refund for the damage, and I will see what happens.

Update: after couple days of waiting, I was able to get 50% of the money back,which is $144. Therefore, I am changing my review...

Fake phone repair center. All they were interested in was just to collect what they referred to as diagnoses fee from me. And that was it. They kept telling me that they ordered the parts for the repair of the phone, and that the parts were on the way. I waited for over two weeks, the parts never came. They even advised me to take my phone back if I couldn't wait any longer for the parts which were taking forever to come. They gave me back my phone without any repairs after taking my money. So sad. These sorts of things shouldn't be happening in the United States. Curiosly enough, the four times I was at this store to check if my phone had been repaired, I never met a single customer there....

So...I Walked into the local phone carrier store with my Apple 6; I thought I had a broken screen. I am a 60+ year old woman. The rep tried to sell me a new phone (I have 2 months left until mine is paid off). At no point did he even suggest a repair; he said I could get a refurbished phone if I paid the $200 insurance deductible. I decided to think about it. On a whim, I stopped at My Cell Phone repair in College Park to see if they could repair it. Trish looked at me and told me that I did not have a cracked screen; the glass protector was cracked. My phone was fine. She replaced the protector efficiently and quickly. She saved me a lot of money. Highly...