Volunteers of America Thrift Store - West Henderson — Attraction in Columbus

I love shopping VOA thrift stores, and it was my first time visiting this location. It was very clean, albeit a bit smaller than other stores I’ve been to, and had a large selection. My issue with this store is the employee who rudely moved my cart while I was browsing because I was in her way (I had been looking at a rack that she later came over to stock), and when I apologized and moved out of the way she just grumbled and glared. I brushed it off as her having a bad day, we’ve all been there, there were rolling racks all over the store and any VOA I’ve been to, you’re allowed to look at those clothes as long as you’re not impeding the person working off of it. So I was walking by and saw a jacket on one of the racks and stepped up to it to look at it and as soon as I touched the sleeve the same woman came up to me and loudly yelled at me for shopping the rolling racks (again has never been an issue before and I only looked at one jacket, was not flipping through them). She may have been having a bad day, again it happens, but she made my shopping experience so negative that I will never return to this location and may stick to goodwills for a bit. I love VOA prices, but the staff tends to leave more to...

Refuse to donate my things here since they want to price gouge. They are now charging more than actual brand new retail store items! Often you can see an original price tag on something and see they’re charging as much or MORE, and the item isn’t even name brand or nice it makes zero sense. The staff here is terrible too. The woman are rude, aggressive and have literally snatched things from people’s hands and told them they can’t purchase it… wtf! There’s one really nice woman who works here she’s older white lady with black hair.. always so kind. A rosary I saw was literally $16!!!!!! They cost less at generations a religious store in the area and are brand new and not broke in anyway. These stores who are getting their things for FREE need to chill out. Also google how much the CEO is making. But who are these places helping?!?! I’d really like to know and then show us proof of their help to the less fortunate. Can’t even find actual vintage or antiques here so why on earth would these prices make sense to anyone? Then the staff is horrible to you. If you decide to over pay for something that they think should be behind glass good luck getting one of these woman to...

I love your store. Both my sister and I visit it a lot. Lots of great deals and lots of great people. Until this morning, Tuesday, April 30, 2019. The person checking me out was a nice lady. She was approached by a manager who began berating her for "holding" something (a piece of exercise equipment). First of all and speaking as a retired restaurant manager of 37 years rule #1 is that you DON'T reprimand employees in front of guests/customers. The fact that this man RETURNED and had the audacity to ask this employee if "They knew what day it was" prompted this review. Let's face it: You folks give jobs to a lot of people in recovery and God bless you for that. You give people without a lot a chance to get a little. But I'm telling you right now everything I just stated is true and I live within spitting distance of this location on Henderson and I'll be damned if I ever step foot in it again! I'll drive all the way to your Indianola location first. Thank...