HomeGoods — Attraction in Fresno

I purchased 2 fairly large wall art pieces from a HomeGoods/Marshalls in River Oaks. I live in the Pearland area, and went to return the wall art at this HomeGoods. The sales associate asked for my phone to view the electronic receipt and took it to the manager on duty, Renee. The manager comes to the register and tells me I cant return it because the department number information written on back of art doesn't match what's in the system. Now I have a receipt and the items with the matching price tag, all within the 30 day return policy. The manager, Renee tells me I have to take it back to the store where I purchased the items. I called the other store myself, spoke with a friendly manager who called Renee to provide the information and she still refused to return the items. A manager. Refusing a return to a customer with a receipt and the matching price tag. Interesting she told me the written number price is more than I paid and she still refused my refund with receipt. Extremely poor...

Literally writing this review from the parking lot. I had the worst experience with Spencer at the Broadway store. He couldn’t even lift his face to say good afternoon when I got to his register, it was a very quiet day so it’s not like the line was long and he was distracted. I asked his a question twice about a gift card I wanted to purchase and the slow motion eye roll and very light response of “I don’t know” was enough to make me want to leave the store altogether and take my business to Target. Like who comes to work with just NO Sense of service whatsoever. Miserable experience and I usually like coming in here. This guy does not need to be front of house in no type of way. His rude and resentful attitude makes for a poor...

Very nice store, well stocked with a variety of items-depending what your are looking for, but most importantly the staff is very helpful and kind. I was "hunting" for a specific type and style of pillows and they were last stop ( other locations had 1-2). I walked in, found all the pillows I needed ( feather filled, Q and K sizes , made in USA) , found some other little things 🤷, walked out. It is worth going by randomly, you never know what you may find. The store is also very neat and you can see the staff efforts to maintain it clean and organized, but of course the shoppers are...