Studio 6 Suites Las Vegas, NV - Tropicana — Attraction in Paradise

When my spouse and I entered the room of our hotel, the floor in the bathroom was dirty. We kept noticing drug and prostitution activity going on outside the rooms and one incident in the lobby where couple wanted just to stay for a couple hours. The woman was clearly a prostitute because she complained that she couldn't afford the room because she only gets paid $245 a night. Not a safe or great place to stay. We did speak to corporate and we got our money back so we could stay somewhere else. We also spoke to the general manager about how the issues could be resolved. She was very accepting and polite about our concerns. She said she is working on getting the issues resolved. We explained that we have always had good experiences at motel 6 and we would like to come back. She said please do and we hope to have everything under control.

11/17/24 We returned for another stay because we were told that they were going to change things here at the Motel 6. The people working in the office were very demeaning and rude to us. My husband clearly stated that he wanted a bottom floor room when reserving a room online, because of being disabled and having a service animal. When he spoke to a male attendant in the office, he says we don't have any rooms on the bottom floor. The male office attendant argued with him about the situation. My husband asked how his day is going? He said it could be better. The man continued in a cold manor. We noticed that our room was very close to a bathroom area which had people going in and out it was very loud. One woman came up to my husband and asked him if he could let her in the bathroom with his card because she needed to use the restroom. We weren't sure if she was even telling the truth about having a room at the hotel. We also didn't have close enough access to the area where the dogs need to use the restroom, so we asked if we could switch to a room that was closer to that area. The man then continued to argue and say that there weren't any rooms available. I had to explain the situation because it makes it inconvenient for someone who's disabled that needs to allow their dog to use the facility for bathroom use. They finally gave us a tidy and clean room after I spoke to a woman who was cold and uninviting as well. The next day, after I refused service to our room to a different rude female attendant, we were told that our room needed to be serviced because we had an animal in it and that was from the hours of 10:00 a.m. to 2:00 p.m. However, I wasn't going to sit and wait to see when they were going to clean my room. So I asked if they could do it earlier. I was still in my pajamas and had to go outside and sit in my car and wait for them to clean my room. Very inconvenient and rude customer service. I tried calling the corporate number. I wasn't able to get through on the numbers that are provided online. People are being directed to send emails instead of talking to a live person about a complaint. So I'm assuming that they get a lot of complaints and don't want to deal with people over the phone. Red flag! I will never come back to this place ever again after the two bad experiences we have had. Beware of this less than...

I've stayed at a few Motel 6s in cities other than Las Vegas, and have always been impressed at how clean they were, how the staff seemed to be consistent and systematic, and the front desk being on top of things. It used to be one of my favorite hotel chains. This location operates differently. On the positive side, it is in walking distance to restaurants, mini marts, is not a skyscraper like a lot of other hotels in Las Vegas, the sink area has a lot of space for toiletries, and the room has a really cute booth eating area. In terms of the cleanliness, there was a giant cockroach in my room and there may be an infestation problem because I saw three smaller ones as well. I'm not sure when the last time was when the room was deep cleaned because I saw spider webs and hairs under the shelf beside the bed, and who knows when the A/C unit was looked at last because it was overflowing with dust. On the same topic of housekeeping, the main issue is that there is a male housekeeper that is EXTREMELY aggressive. Yelling, screaming, invading personal space, and being beyond rude without cause. Not that there's ever a good reason to become ominous towards someone who is minding their business - I had my back turned to him outside and had never spoken to him before and he showed who he was. I'm concerned and perplexed about him being hired in the first place, and would question what he may have done on the premises in the past that managers have overlooked. I complained about him twice, and the second time I mentioned that no manager followed up with me after my initial complaint. From a business and also safety perspective, a phone call explaining that he was talked to and put on probation and would be overseen by another employee, was fired, or even a small consolation (I would have taken a mini chocolate bar) would have been an appropriate way to handle it. Instead! I was told that "things are handled internally" and that there would be no update to me after my two attempts to file a grievance. I would have asked for the name of the person who hired him and called corporate with that name, but it seems like the front desk is determined to not remedy situations like that and are comfortable with a volatile culture. Just by their reaction alone - if I worked at any venue and was told that one of my coworkers had acted like that I would have been visibly horrified. The front desk was not at all bothered and extremely apathetic. Obviously if an employee at the place where I'm staying is angry, aggressive, unhinged, and is not immediately fired - that reflects heavily on the business. Part of having a business is making sure that the people you hire do not reflect...

I once spent half a day searching for something I lost in a room the size of a Cota de Cozza guest-you-wish-would-die-from-the-cancer-already-room, yes, I spent ten hours --at times on hands and knees, at times wondering what day it was-- Blackhawk Downing a baggie of the gods and one worth the effort. Motel 6 on Trop is the type of place that awards perseverance such as this and looks the other way when you try to make moves on the housekeeper's cart. You have not LIVED until you've made it to second base with a freshly used Motel 6 mop. If it's not on your bucket list, kindly relinquish your Commy Card at the front desk and politely put a tarp down before showing Cobain how it's done; we have no time for people like you and you're taking time away from the staff setting up for the wedding between that guy and the mop. When you round the corner of hour seven and there is visible trauma to your fingertips, your toetips, your tip tip, one must take a step back and assess not only your current situation but your collective life choices up until that moment and whether or not this is where you should be. Motel 6 on Trop accommodates such scholarly and pensive thoughts, mostly because during that tranquil time, you are not screaming at Fun Shine Bear to just stick it in for the love of god and STOP LAUGHING. The missing continental breakfast doesn't even think about becoming a thought worth taking time for your current bouquet of delightful brain coughs and the residue from that mysterious white, powder-like stuff makes for a lovely first meal when paired with a citrus fusion beverage of Florida versus Russia. Motel 6 on Trop is the joint that just knows. Oftentimes, there is no talking or room for explanation, they just hand you the wire hanger and point toward the alley just off the property. As you lead your young companion to the resting place of number three, you turn back and lock eyes with Motel 6, who stands strong with reassurance and acceptance. Nothing is mentioned but it is known to people who know, people like you, the fine people of Motel 6, the ketamine you oopsied! a yayo sized gakker of and wandered into a misunderstood and terrifyingly terrifying wet and dry hole where 28 minutes felt like ten hours in a Motel 6 searching for the ket you just selfishly James Browned. You're such a dick, sometimes, man. Luckily, Motel 6 on Trop will not judge and welcome you with open arms. And a credit card. And deposit. First born or kidney,...