Vision 3 — Attraction in Spring Valley

Please do not spend your money/ insurance here. I have lived near this place my whole life . And since I first started using glasses which was the age of 8, I have gone here. My vision progressively got worse and even though that is normal among people with vision problems. It wasn’t until I went to vision works one year and their glasses and eye prescription really held up and was great. I came here in a rush because it was close by , and has been one of the biggest mistakes of my life . I should’ve been patient and gone to vision works again. I recently came in to get an eye exam at Vision 3 and glasses in april of 2023, first they gave me the wrong size of glasses and they constantly fell off my face. Along with the lady being super rude and passive aggressive and she works at another location of theirs. They fixed it although the sales lady kept being very passive aggressive and unprofessional. She also dented part of the nose pad wire but i was too fed up and done to even complain and left. BUT then , a few months go by and I’m having problems with my vision .They gave me the wrong prescription. They refuse to return my insurance benefits and will NOT accept a return . I constantly struggle seeing while working , while I’m at school AND DRIVING. I made this clear to them and they still said that in the receipt the signature you provide states no returns. Please do not waste your time here. Oh , and in the receipt it stated they charged my insurance twice for an eye exam. Scammers...

Dr. Diep was awesome at helping me get the right glasses. He listens and communicates well. He’s knowledgeable in his craft. I actually came to him to re-do a pair of glasses that didn’t feel totally comfortable. He was able to adjust my glasses in a way that feels perfect to me. His staff is also very good. They’re accommodating and informative. They gave me the right information, which is always so helpful. I got a second pair of glasses and they guided me in getting ones that are comfortable and fit well. I don’t shop for glasses everyday, but I do wear my glasses everyday. Hence, the guidance and education is very much...

While on vacation, my grandson's eyes became red and showed signs of infection. He was experiencing discomfort. I called doctor Diep's office and they were able to give me a same day appointment. The front staff was phenomenal, friendly, and extremely helpful. Doctor Deip Was very thorough. He spoke to my grandson and made him feel very comfortable. He examined him and was able to provide information and treatment. He even provided us sample eyedrops (saved me a trip to the pharmacy) to finish off our vacation here in Las Vegas from California. Thank you to Dr Diep and staff from my...