I went to this store a little over a year ago and have not returned , by all means I have been meaning to write this review... So i come into the store after work not looking my best but not that should matter. So when I walk there is probably one other customer but for some reason all the employees have there eyes on me but oddly enough knowone greets me with a welcome in or Hello so I go about my business and continue shopping so I think since everyones eyes are on me why dont I ask for some help... so I ask a young women who seems to be very patient throughout the process. Happy with the items she then ask me if there was anything else I was looking for. I reply no and start to head up to the register so without thinking about I then ask for the Item to check out she replies with âI can walk them up to the register for youâ what confuses me is that out of all the Sephora stores I have been to this so happens to be the first time I had offer to walk my Items up to the register and actually decline to give me the Items. Normally I would have just walked away and went to grab Items my self but I felt so racially profiled I didnt even know how to act. So when we get to the register the cashier is actually the only one who seems to understand my controversy so she apologizes on behalf of her co worker without even asking. I have never felt so uncomfortable in my entire life nor have I ever experienced what seems to be racial profiling and believe it or not this situation is one the has haunted...
   Read moreI had a deeply disappointing experience here. I left feeling humiliated and ashamed after having my brows waxed. I had also scheduled a makeup appointment, but I was passed off to another employee after a team member made me doubt whether I had even made the appointment. It was incredibly frustrating, especially since this was supposed to be a birthday treat for myselfâa chance to enjoy some self-care before a dinner out with my husband. Instead, it turned into one of the worst customer service experiences Iâve had in years. While the products may be worth purchasing, I wouldnât recommend booking additional services here. The staff came across as judgmental, especially if youâre not well-versed in beauty techniques, not welcoming at all! Truly disappointing. I will never be returning to this location and Iâm an avid shopper, Iâll continue to purchase online so I donât feel shame and have to be the one offering conversation, Iâve worked years in retail and I would never treat anyone with the condescending tone this place does, I would shop anywhere else. It truly made me think what I did wrong, yet I did nothing to deserve the...
   Read moreThe worts place if youâre not blonde, Or I donât have any idea why people is like so rude to others , The cashier Mel .B I think is her name or not but she have a red shot hair , wasnât kind at all , like I was asking for free , please make sure to treat the costumers with kindness, If you donât like your job make sure to find something else that you enjoy doing, Iâm not sure if is the personality of that lady but please be more nicer, Is sad when you try to be nice w the whole world and finding people so disrespectful, I feel so bad because Iâm done and tired of that...
   Read more