Bella MedSpa - Dallas MedSpa — Attraction in Dallas

First time getting lip filler and unfortunately last time. I thought that seeing a registered nurse was safer and for that reason I felt comfortable trying something new, I did not receive the care I was hoping I would. I experienced horrible care from Bella diagnostics when I was in distress about my situation. I experienced numbness and paleness in my lips which led me to believe I might have possible vascular occlusion so I tried to contact Bella diagnostics to ask for advice and reassurance, unfortunately they were not responsive (even though they said I could text or call anytime) so I contacted a nurse hotline who advised me to go to the ER, they couldn’t do anything for me as they did not have any type of dissolver and I eventually had to be seen by a plastic surgeon the next day to get it dissolved to prevent potential permanent damage. Before seeing the surgeon I contacted Bella diagnostics again and they refused to take me seriously and continuously brushed me off telling me nothing was wrong even after I told them you couldn’t see through pictures and I needed to be seen in person. After having been gaslit about my situation I took it upon myself to see an actual plastic surgeon whom confirmed that there was paleness and unevenness (which were signs of lack of blood flow and bad reaction to filler) and they dissolved it for me to prevent any damage. It wasn’t until the day after that Bella diagnostics reached out and said they could see me, this is after I spent hundreds of dollars finding help elsewhere. Thats on top of the bill I will have to pay for going to the emergency room which will also be hundreds of dollars. When I called to ask for my money back (which is the least they could do) they acted like they would if I could provide proof that I had to get it dissolved, which I did, and I never heard back from them. I’ve had such a horrible experience with them and now I’ve completely lost any interest I had of exploring lip filler because of the bad experience I had with them. Someone’s health isn’t just something that should be taken lightly and made feel insignificant. I am beyond devastated about how they handled this situation and the amount of money I have lost because of their lack of care. Luckily I am fine now, but the stress I went through plus the amount of debt that this situation put me in is completely unacceptable. I hope Bella Diagnostics learns from this, finds a way to make it right, and takes better care of their customers. For anyone who is interested in getting fillers they are better off seeing an actual professional such as a plastic surgeon, someone who specializes and has the knowledge and experience with procedures as serious as these, since there are risks, some of them irreversible, and especially has the availability to see a client when they’re in distress. The state of Texas legally allows anyone to become licensed in doing fillers and frankly they shouldn’t with something that can potentially ruin someone’s life. Before picture (left) shows paleness/unevenness, after dissolving (right) after I got it dissolved by a plastic surgeon and...

I am very disappointed by the service I received today. About 2 months ago I accepted the Valentine's promotion that they had about leaving $100 usd for lip filler. Well, it took until now to collect the money since I had already set aside that service with the $100. Well, I finally arrived, which by the way is approximately 45 minutes away. The girl denied me the service since I still had lip filler from the last time, which was 6 months ago. I usually go elsewhere and have never had a problem. Well, when they denied me the service, I asked that they return the $100 usd. She said that she would talk to the owner, I told her that I would wait at the clinic since I obviously needed that money, she called the owner and told me that she did not know when she was going to answer, apart from that they could not return that money to me. It seemed unusual to me, if you are denying me the service then it is OBVIOUS that you have to return the money. I filled out the risk form and when I left they wanted to keep it, I think to use it against me. I denied that they would keep it and that they would return it to me because I did not want them to keep my information or signature. The worker told me that it is SURE that they were not going to return it, but that she would send me a message, because I never received an answer, I try to dial and it sends me to the mailbox. It is so sad that the owner is treated being Hispanic and they know that as a Hispanic women in this case me, or anyone it is difficult to obtain money. It's not 10 usd, it's 100 for me. I had used the service before and had Andy and never had an...

Absolutely Amazing Medspa Experience!

With such a congested industry, it’s hard to find a place to trust with my face and body that actually cares and will listen to my needs/wants and give me proper treatment and long term plans!

With that being said I cannot say enough great things about my experience at Bella Med Spa! From the moment I walk in, I am greeted with a warm and welcoming atmosphere. The staff is incredibly knowledgeable, professional, and attentive, making me feel completely at ease throughout my treatments. Especially Irma (who is a registered nurse (THIS IS SO IMPORTANT) and Patty who handles my facials and microneedling. These woman are truly so knowledgeable in their field.

Ive had facials, Botox, and microneedling, and I am beyond thrilled with the results! My skin has never looked better—glowing, smooth, and YOUNG. The Botox was done with such precision that it looks completely natural, and the microneedling has already improved my skin’s texture and tone - my acne is gone.

The team at Bella Med Spa truly goes above and beyond to ensure you feel comfortable and confident. Their expertise and attention to detail are unmatched. If you’re looking for top-tier skincare treatments with outstanding results, this is the...