South Side Music Hall — Attraction in Dallas

I was here to watch Oneus performance. This was the first time I watched a Kpop group and my first in this place. Everyone was told that camping out was a no-go, but the staff allowed some to do it. We were also told that no one would be allowed to line up at noon, and again, there was a line at 11am. There was one female security officer who was very aggressive and rude. When I asked a simple question , an other officer would apologize for her, which was amazed. We waited outside for 6 hours, which was nice. We were supposed to go in at 5, but we actually went in at 645. There was no one who came and informed us that something was wrong. Once inside, the place in itself was not too bad. The floor plan was built for dancing, it seems, but the stage was greatly lacking. My group was about 6 or 7 rows back, and all we could see were thighs and up. The worst was that my 10-year-old was barely able to see them, and this was her first concert. They had the first 6 rows caged off for the vip, and they all crowded the stage. There were no TVs to watch the performance. They served alcohol, and water was 4 dollars a bottle. There were no chairs, not even in the corners. After waiting at all that time, we found an ok spot next to the concert caged video area. The show was about to start. Suddenly, a young woman (person 1) was trying to move my daughter. I asked her what she was doing, and she told us that she was trying to get in the video section. I helped her around, and she went and talked to a female security officer, and they hugged, and she explained that she was running late. The officer told her to come into the vip section to watch the show. In doing so, she blocked another person who was there as long as we had been. I moved over some, and I had the young lady stand there. As the show moved on, so did person 1. Again, she was blocking not only the young lady but my daughter. I tapped on her shoulder and asked her to move back. She gave me the bird. That is when I noticed she didn't have a wristband. I told the officer, but I was told to mind my own business. So I had to move my daughter. This happened back and forth. Finally I asked her to move and said that I was going to find the one in charge, when the officer said that she would have me and my friends removed from the concert and that she has a right to have whom ever she wanted to break the rules. I have been to many music halls, dance floors and the like. I have also helped run a con. So if you want to get in there free and watch others spend $100 to get in, then threatened, just befriend someone that...

I recently had a horrible experience at Gilley's Dallas(also attached to Southside music hall). My wife is disabled and uses a wheelchair to get around. She called several months in advance to confirm that the venue was accessible and that she would be able to see during the concert we attended. They told her not to worry and that everything was accessible, and to find a staff member when she got there the day of the show. We even bought $200 VIP tickets so we would be able to be in the front without feeling guilty.

On the day of the show, the venue said it was the event organizer's job to create an ADA section. The event organizers said it was the venue's job. Nobody knew what to do. They refused to block off a section for her and the other wheelchair users who were attending (there were at least two other wheelchair users, one woman with a walker, and one man with prosthetic legs who needed to sit). They weren't even going to let us in first so we could get to a safe space until she complained.

Normally at a standing room only show, venues will block off an accessible seating area near the stage but off to the side. Gilley's did not do this. They told my wife to go sit against the wall by a trash can, because "if you are far away you will be able to see above people's heads." That did not work, because people were crowding us trying to get close to the stage. They kept touching her wheelchair, and she didn't feel safe, so we were forced to move all the way to the back of the venue behind EVERYONE else (including the people who bought GA tickets). She was unable to see anything at all for the entire concert, and was nearly in tears by the time that we left.

I will NEVER go back to this venue again. They need to make some serious changes in how they treat disabled guests. They claim the venue is fully accessible....and while that may technically be true....access without equity isn't true...

Seether and Papa Roach 13115 After giving my ticket and having my id checked I made it stright into the venue, easy as pie. No other checks was done. Although there was way to many security officials (look for the bald heads and black shirts) I was checked by one right in the middle of the crowd. (looking for the bottle of whiskey that I threw away at the door). My Experiment was a success. Because I stood at the door trying not to waste it and didn't want to throw it away several people and I drink most of it before I went in. Depending on how loud you are with what you don't want them to know about depends if you get to ENJOY what you brought. And yes I may have left the whiskey at the door but I thoroughly enjoyed my (Extra). Do yourself a favor and judge the event when you arrive. You will know if it is appropriate. Since I was so loud with my experiment of course the security was all over me. I quickly solved that problem with new friends. I found some BIG FELLOWS that was there just to enjoy the concert and watched the he show with them. One man name (J) even bought me a few beers. $4 dollars for a tall boy, not so bad but the lines to get one was way to long. Having Big friends in a venue like this is always a plus but after I tried to interview several security officials for my review (of course they all denied) they figured it best to leave the reporter alone. It's all about confidence. Have...