My windshield wiper broke when I was driving on the highway in the pouring rain. So I stopped at advance auto parts so I could drive safely. I am a young female who has no knowledge of car parts. Sales representative John R. looked up the sizing of the wiper blade for my drivers side. When I asked him if I should get two he said âyou can do whatever you want.â Clearly, I canât do whatever I want as I have no idea what Iâm doing and am not receiving any help. I said okay and I walked away back to the aisle distraught. Then, he told me they were two different sizes. Okay⊠so I waited a minute and went back and asked the passenger side size. When I finally checked out I asked if they could install the wipers for me. The man looked outside at it pouring raining and said âyeah sure.â I understand itâs raining but advanced auto parts always advertises wiper replacement service. As he was replacing them he threw the boxes and the old blades on the ground. Overall 0/10 experience. This could have been a...
   Read moreI know that when I need a new rear wiper blade, I call Chris, the Commercial Account Manager at Advance Auto Parts. His attention to detail and dedication to his customers make him an absolute gem in the world of auto parts and service. Chris not only helped me find the exact rear wiper blade I neededâhe went above and beyond by installing it for me when I admitted I wasnât sure how to do it myself.
He never made me feel embarrassed or like I was a burden; instead, he treated me with kindness, respect, and genuine care. It's rare to come across someone who is not only knowledgeable and efficient but also truly kind-hearted. Chris embodies what great customer service should be, and because of him, Advance Auto Parts has a loyal customer for life. Thank you, Chris, for turning a simple part replacement into a reminder that good people...
   Read moreI know that when I need any auto part, I call Chris, the Commercial Account Manager at Advance Auto Parts. His attention to detail and dedication to his customers make him an absolute gem in the world of auto parts and service.
He never made me feel embarrassed or like I was a burden; instead, he treated me with kindness, respect, and genuine care. It's rare to come across someone who is not only knowledgeable and efficient but also truly kind-hearted. Chris embodies what great customer service should be, and because of him, Advance Auto Parts has a loyal customer for life....
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