University Of North Texas Official Bookstore — Attraction in Denton

DONT EVER GO HERE!! I bought an online textbook code here and the lady who rung me up gave me the wrong online textbook. The next day I try and exchange it and they said I can’t exchange it when I never even touched it. PLUS IT WASNT EVEN MY FAULT THAT I GOT THE WRONG ONLINE TEXTBOOK. To top it off the lady who was at the cashier the next day was so mean for no reason. That wasn’t the first time I’ve seen her either. Is she always mean and have an attitude for no reason at all? Like you work for customer service/retail, you shouldn’t be like that. Now I just spent $50 for no reason!! And it was all your guys fault in the first place.

Update: the asssitant manager heather, was super sweet along with the tall guy who works at the online textbook area and took care...

Pre-ordered a book, they couldn't price match because the book has not come in. When I pick up the book they won't price match because the receipt they give me is not the same as my original receipt, so they told me to come back with the book. When I go back the next day with the receipt and the book, they say that since the competitor did not have the book in stock they could not price match. They would not let me return the book because I left with the book the day before and the return period ended two days prior, which no one told me. They wasted my time for a week and a half, always having an excuse, and...

I tried to order a book (required for a course) on the website. When I went to pick it up I was told it was backordered and they could not give me even an estimate of when it might possibly be in. When I emailed to ask how I cancel my order, the response I got was “cancelled, sorry”. That was the entire email. Seems a little unprofessional in my opinion, but I can’t complain too much since it was cancelled quickly, I was not charged for it, and I don’t remember having issues with the bookstore in the past. *I suggest to check Voertmans (just down the street) first before looking into the...