Disappointed is an understatement. The wonderful work they did was exciting for 28 days until my phone, IN MY CARGO PANT POCKET and in the case they told me would protect it lightly bumped something and the screen broke. I figured no problem they put a tempered glass screen protector on it and went to peel it off. They LIED blatantly to my face when they fixed it and never applied one. Oh and that warranty for 60 days they post on here, yea thats a lie too because they say "it doesnt cover physical damage." Well then what does it cover? 28 days, lied to about what to buy and the ability for their product to protect my phone, lied to about the product provided, and a warranty that is a lie because it doesn't cover their work. Absolute disgrace of business.
My screen did not even last one month. Your product is terrible. Also you state the screen protector was placed on my phone in front of me, lying again. I came back the phone was already in the new case I purchased and I wss informed the screen protector was on it. I provided payment which was an entirely different charge than when I originally dropped my phone off. Others have had the same terrible experience with your product. Stop lying and replace your awful product when it does not even last on a phone in YOUR CASE for a month WITHOUT the screen protector you stated it had. Learn how to take ownership and have good...
   Read moreI visited the store on Friday to have my protector glass replace. While waiting the older man took my protective case off my phone. The other guy was repairing a phone that look similar to my phone. The older guy went to him with my phone I thought he needed him to do the repair. Meanwhile, I stop looking at the two. Afterwards the older man came back and was attempting to put the protector on my phone. As I waited the older man was standing trying to smooth out my phone. When he handed it back I saw bubbles on the screen I told him my concern and he seem really nervous and anxious. He told me that the bubbles would disappear on a couple of days and if they didn’t to bring it back. I never looked at the back of my phone because it was the front that didn’t have protection. When I looked at the back it was destroyed. The camera glass was broken and scratched. The back had a dozen of cracks running across the back . Plus, the apple logo was spear. They switched the back and gave me an old mess of back. Beware of this company and do not take your eyes off of them. Do not patronize this store....
   Read moreI used to swear by this place. However, the last 3 times I have had our phones fixed they have been repaired with after market China parts. I was told this by the gentleman working there.
I came in to replace the lcd panel. It was fixed and two days later I was having color seepage. I went back and he replaced it and said they used China parts and sometimes they are defective. This has happened to me with them on two other occasions and I always return as he kindly stands by his work and replaces the parts.
However this time, after the second replacement within two days.. we are now 32 days after the replacement and my screen is entirely black. I called and they said they only have a 30 day warranty. Took it to a reputable mobile repair shop and they confirmed the lcd panel used was garbage. I’m absolutely done with this place and will never return. They use completely defective merchandise and only stand by their products for 30 days. They may be the cheapest, but...
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