KAY Jewelers — Local services in Deptford Township

I have been in and out of stores over the last six months looking for a specific watch and that’s all I wanted. In some stores, people wouldn’t engage with me all. I walked into your Kay store in Deptford New Jersey.this month and Skye was phenomenal!! He introduced himself very politely, I told him what I was looking for, I told him I didn’t see the watch that I wanted, and without hesitation he was so kind and said let’s just take a look. Maybe it’s just not out in front. He wasn’t pushy, he didn’t force me to look, he asked some really great questions and asked if he could show me a watch, that he thought I might love just as much. He picked out the perfect watch for me!! just by asking the right questions and taking the time to listen to what I had to say. I immediately fell in love with the Bulova watch he picked out for me. The experience was so wonderful with Skye that I will not go to another Jewelry store. I went back today to pick up my extra links needed for my watch, he immediately recognized me and remembered my name, which is not something you find in customer service anymore these days. Skye already has me sold on two more pieces for my daughter for Christmas!! You have a very valuable...

Went in there about 3 weeks ago to get an engagement ring. I applied for a credit card thinking i could just put some money down & nake payments for the rest. The credit card i just open got declined 5 times then had to rest the card what took a few days & i had a deadline to meet. Beatriz was my savings grace truly & angel she went up & behind for me made all the phone calls to the credit card company handle everything. Unfortunately they told us we couldn't use the card for a few weeks & i couldn't wait that long. So this amazing person (Beatriz) paid for my ring out of her own pocket just so i could get the ring on time & mind you the ring was about 3grand. OBVIOUSLY I PAID when the ring came in. BEATRIZ WAS TRULY AMAZING & SHOWS THERE IS SOME GOOD PEOPLE LEFT IN THE WORLD SHE MADE ME FEEL SPECIAL & TAKES PRIDE & CARE OF HER CLIENTS I WOULD RECOMMEND HER TO ANYONE WHO IS LOOKING FOR A TRULY AMAZING PERSON TO HELP WITH ANY TYPE OF JEWELRY NEEDS. BEATRIZ DESERVES A RISE OR A PROMOTION SHE HELP & DID MORE THE MANGERS THERE. BEATRIZ THANK YOU SO MUCH I APPRECIATE YOU. BEATRIZ YOU ARE INVITED TO MY WEDDING. GOD BLESS YOUR BEAUTIFUL SOUL YOU DESERVE RECONNECTION & I...

Purchasing my wedding band here was so easy. It's been 2 years and no issues. Engagement ring was custom designed from a family owned business who I immediately had issues with. Every time I visited Kay's to get my wedding band checked they offered to look at & clean my engagement ring. Each time they noticed my center stone was loose in addition to other side stones (all of which I had the other location tighten several times...especially after Kay's pointing it out). Kay's was honest, showed me all details, and when I asked, assisted with options (no push) to get it fixed. They redid all prongs and ensured all stones were correctly in place and secured, attached both rings as one set.... I just picked up but I'm so happy! Because of how well my wedding band was done, the consistency over 2 years, & honesty with my engagement band, I am now wearing it confidently without fear of losing stones. I was tld it would take 2 weeks, got it back in less than a week bc they new I didn't like to be parted from it. We'll see how it goes but I am grateful & relieved. Very...