I was walking around looking for a machine to play, doing absolutely nothing wrong, and was kicked out.

(In case management ever reads this and wants to look more into it, this happened on 7/24/24 at around 4:00 AM.)

I originally gave this casino a 4-star review, but now I'm changing it to one star. I was going about my business today, same as usual, checking the machines I like to play to see if any of them were "ready to pop" when a security guard came up and accused me of "slot surfing" and told me I had to leave. I asked what that means, and she said surveillance claimed I was collecting tickets left behind by others. I absolutely was NOT doing that. The ticket I had in my hand was every cent of my own money that I walked in with. Not once did I touch a machine that had someone else's money in it, nor did I pick up any tickets or anything else lying around the casino. I did put my money in a few machines to switch the bet amounts so I could see the status of the game for that bet amount (some machines require money to change the bet amount). When I didn't like what I saw, I cashed out, but this was all done with the intention of playing the machine if I found a state of the game which I deemed playable. I even made a single play on one machine. I put a $20 bill in at first, and when the guard approached me, I only had $19.40 left because I played one spin for $0.60. So on every level, surveillance was wrong. Not only was I playing, but I didn't take anything that wasn't mine.

I'm very disappointed in this casino after this experience. I even took the time to show the security guards what I was doing, but they said it's not up to them; it's up to surveillance, and they said I need to go.

Someone in surveillance needs to go back to training or something. This kind of mistake is unacceptable. I don't even understand how this process can happen. I'd figure there's more than one person who looks over surveillance before making a decision like this, but at the same time, I find it hard to comprehend how more than one person could have studied the footage of what I was doing and come to the conclusion that it was misbehaving. I mean, really, I don't even know what the right adjective would be to describe a surveillance employee who decides to kick someone out of a casino who is there doing absolutely nothing other than looking for a slot machine to gamble on. Incompetent?

Edit: Thank you, Greektown, for your response. I really appreciate it. Upon further reflection, it has occurred to me that perhaps they were kicking me out in response to a previous visit where I may have picked up a ticket or some change on the floor. If that's the case, it would've been nice for security to tell me. I was given the impression I was being kicked out for something I did on that single visit. Also, if that was the case, I wouldn't have even been upset. I'm man enough to own up to my actions, so if that was the case, I apologize for being so harsh. Questioning surveillance's competence was perhaps out of line.