LA Fitness — Attraction in Detroit

This is a very nice facility with amenities like a pool, hot tub, sauna, free fitness classes, and a child care facility. I am a former member of 3 gyms so I know what I like in a workout facility. Upon signing up I was offered one free personal training session. The price for a weekly meet was WAY too much. Needless to say I declined- but the trainer was still trying to sell me. I did not enjoy that. Did learn a good workout routine though! The Pros: Cleaner then most gyms. The machines are all equipped with TVs and are brand new looking.The classes are FUN! and challenging -Talented teachers.The lockers are big enough for a gym bag! A rare thing! LOTS of weights in variety so you're never really waiting. Diversity! I love that in a gym I hate gyms that seem it's for one type of person. THE CONS:* THE FRONT DESK GIRL WITH BLONDE / GREY HAIR. She is so unprofessional. LOL'n at overweight members and staring crudely. Get her out of there shes ruining the gyms atmosphere. Awk man dominated weight area. The locker room set up so you see all naked people @_@ ugh. The staff's vibes make it uncomfortable to workout here. 2 experiences:My first friend- we will call her A. Wanted a year membership nothing more nothing less. This was probably in February 2017. The woman was friendly at first- then became aggressive in trying to sell the membership which she already agreed upon. The whole time this woman was unprofessional. When we thought it was finally all over she asks A to provide 10 phone numbers for a 'free' gift. A asks what kind of gift it is- sales woman says a water bottle, A declines. Sales woman says a towel, A declines again stating she'd rather not violate her friends privacy by giving away their phone numbers. Sales woman ignores this statement saying- 'Don't you want a cool T-shirt' at this point it's clear this gift is commission or of some kind of value to her. A says 'I have enough T-shirts, no thank you'. Sales woman keeps talking about the 10 phone numbers- 'You don't have 10 friends who would like a free pass?' 'You can workout with them!' ETC for at least 5 mins or longer. I am staring at A waiting for her to say something to get this woman to stop. A sits silently and I feel her vibes of aggravation and annoyance- mind you A didn't even want to give her OWN phone number. The sales woman sees the scorn on A's face and realizes there is no budging. MIND YOU this WHOLE TIME she is talking she is looking at A as i am too waiting to see if she'll say yes. (I know she would never so I'm ready to go and getting irritated too). A said nothing. She stares at sales woman intently silently. After sales woman effectively made herself look silly, unprofessional, and rude she realizes A has not said a word. Embarrassed she tells us to enjoy our workout. Story 2: This time I bring in my friend- well call her C. She has never been to a gym before unlike A and has no interest in signing up PERIOD other then to use the one week pass I picked up for her to take yoga with me. I warned her about the sales people and how they will push her to join. C is also uncomfortable providing her personal info. It is C's birthday she points out as sales man puts her info in the system. Sales men calls over hyper sale dude who sings happy birthday then asks her all these uncomfortable questions about her gym history- which doesn't exist to make it worse. He throws a class schedule down but finally realizes we want him to go away. He actually did. After all is set up- sales men offers to show us around. I decline saying I will show her he insists. C & I roll our eyes. That is until we are far enough away for him to explain how hyper sales man is really annoying about memberships and he had to show us or he would be harassed. I tell him of sales woman and he explains she's been fired for being how she was. Sales man as we walk actually explains a great deal about a waived initiation fee that only happens every few weeks no contract. I tell C to do it she refuses and sales man is OK!! Tour ends but C...

A friend and I visited this location because it was the most convenient for us distance wise. When we arrived, the front desk staff was very friendly when they greeted us. We were told to wait for one of the service clerks to help us out. Our clerk, Danny was very pleasant, but the problem came when one of this location's personal trainers came over and unnecessarily harassed us.

Our only concern was activating a promotional membership trial we received from a different location. This trainer went on to lecture us about health and wellness, which was good information, but it was not requested or what we visited the location for. He then went on to criticize us about our body types and appearance and was very insulting and rude, saying that we would never be able to afford his personal training services (which we had never asked for anyways) and that we should leave. He ended up upsetting my friend to the point of tears and so she left the building. I informed him that I was not going to get worked up over the situation and he continued to try and get a rise out of me and anger me (which did not work)

I politely told the trainer that he was being very unprofessional, and that I would prefer if he let us be and went to help one of his clients who he mentioned was waiting on him the entire time, instead. Why he chose to harass us and keep his client waiting for 30 whole minutes, I'm not sure, but it was very off-putting.

I again asked him politely to cease conversation with me because he was being unprofessional and he responded saying "I'm an employee, I don't have to leave, but you can". He then continued to harass me into leaving saying that he would find someone to make sure I leave, which was completely unnecessary seeing as I posed no type of threat to anyone.

Finally, once he realized that I was not phased by his rudeness nor was I going to leave, he calmed down and attempted to change his attitude and the way he spoke towards me, leaving shortly after to help his client who had become impatient from waiting on him for so long.

Apparently this was just another one of the many rude encounters that people have had with this specific personal trainer. I would not recommend interacting with the staff at this location. The facility itself seemed very nice, but I am no longer interested in joining or going back...

GUARANTEED WEIGHT LOSS at this gym comparable to Wegovy and Ozempic as your colon convulses with diarrhea contracted from E-Coli and Norovirus laden surfaces. Toilet paper, paper towels and soap are luxury items, strictly rationed (1 of 5 dispensers filled) and sales manager Emma instructing janitorial staff to "water down the soap" to stretch limited supply. Ladies toilets are unusable covered in menstrual blood, urine and fecal matter (not surprising given a lack of toilet paper) which management dismisses because, "there's no female janitor available until 7 pm and corporate won't provide necessary budget for paper products". Manager Reno simultaneously claims there's no budget for paper products/basic sanitation and authorizes an expensive refinishing of the hardwood floor, the only surface of the facility that didn't require attention, an obvious misappropriation/mismanagement of budget. The lack of toilet paper and paper towel is an ongoing issue and is well documented in reviews posted July 2023. Nothing changes at this location and because it's located in Detroit, management assumes they'll never be inspected or investigated by the Detroit Health Department or LARA. Mats, weights and cardio machines are NEVER wiped down with disinfectant and supplies for patrons to wipe surfaces consist of dried-out wet wipes...not disinfectant sprays or paper towels. A petri dish of microorganisms like E-Coli, Norovirus, Rotavirus, MRSA and Ringworm waiting to infect unsuspecting members and send them to the ER and infectious disease ward at nearby St. John Hospital. Medical staff from the hospital arrive wearing dirty scrubs during their lunch hour, bringing hospital borne disease and returning to the hospital with gym acquired infectious agents, vectors of contagious disease akin to smallpox blankets. Post Covid pandemic, LA Fitness at Mack and Moross is poised to be the next Wuhan Market/epicenter of contagion, ground zero of pathogenic plague. In addition to overpriced monthly and annual fees, members should budget for the endless rolls of toilet paper, loads of soiled laundry, packages of Immodium and Pepto, electrolyte rehydration solution, lost work, hospital visits and prescription medication and potentially lost life for elderly members or those with compromised immune systems/preexisting...