Pat Scott Jewelers — Local services in Grosse Pointe Woods

Will not be coming back. Simply wanted an adjustment on bracelets I was gifted. The gentlemen working made comments that I brought stolen jewelry. Unprofessional and clearly not interested in customer service.

In response to the owner claiming false accusations. Correct me if I’m wrong, initially when I had dropped off said pieces, had the conversation behind the counter not gone as followed. “Those pieces are a lot of money”- “it’s just a couple of stolen bracelets”. I wonder if you always wait until ppl are outside of earshot before making comments as such. If that is false I will happily take down the review and personally call...

Incredibly kind and personal service. Stunning selection as well! I bent my ring today, cried super hard, and then googled "jewelers near me". After reading reviews, I called to make sure they had availability and stopped in. While I was there they bent it back AND polished it for me. Very grateful for their availability to take care of me so quickly. Best, most personal customer service I've gotten in a jewelry store ever. They're voted the best in Detroit year after year...

Pat Scott Jewelers are the BEST! I nearly had a breakdown looking at my wedding ring and noticing one of the side baguette diamonds was missing. I never take my ring off so I figured this was probably bound to happen. They were able to repair the ring within a week, and I absolutely LOVE it! They did an AMAZING job where it looked better than it did years ago. I would HIGHLY recommend them, they were professional,...