After shopping for a new mattress previously, only to give up because of the hassle, I wasnāt looking forward to spending hours in the store being trailed by relentless sales representatives and laying on every bed to get an idea of what my husband and I were looking for. We wanted to take advantage of the Memorial Day weekend mattress sales without all the previous fuss. So, I decided to do some online research and was pleased to find that Slumberland had an article describing the mattresses different support systems and softness/firmness levels as well as how their store makes shopping easier with a number system to indicate what you are looking at on the show floor. When my husband and I went in the store we were greeted by our sales rep, Cassie. She kindly showed us to the mattress selection and when I asked if we could have time to just take a look around - she went and hung out at the counter and didnāt return until we called her back to let her know we were ready for her! She was very helpful and went above and beyond to answer any questions we had about products and pricing. While shopping, I was very happy to find that the numbers were there on the boards behind the beds, just as the article online indicated. This made finding our mattress the most pleasant experience I could have ever expected. We only had to try two different mattresses and we found what we were looking for! Done! I highly recommend Slumberland if you are looking for a new mattress. You will find a great selection, good prices, helpful sales representatives, and a quiet, peaceful atmosphere to do...
Ā Ā Ā Read moreI visited the Slumbered in Dilworth for the purpose of buying a nightstand. I first called the store to find out if they had anything in stock of the dimensions I needed. That phone encounter was very pleasant and the person helpful and friendly. I went to the store and was immediately greeted by the staff. The staff were knowledgeable about the item I wanted and treated me with courtesy. The transaction was completed competently and efficiently. I would highly recommend this store and I will not hesitate to be a return customer.
Later: I have been looking for new Lazy-boy recliners and my first stop was Slumberland. Zach Myers assisted me in showing me the selections that fit what I was looking for. He looked up information for me, and answered my questions. He took time with me, and I never felt pressured. I will be returning in a few days to make my final decision. Thank you, Zach!
UPDATE: Zach helped me select a reclining bed and mattress today. He provided the same high quality of service as before. Zach is knowledgeable about all of Slumberland's products, listens to what the customer wants and shows the customer his best recommendations for their needs. He is respectful. A true asset of Slumberland.
1-17-25 I first met Zach about a year ago when I bought two recliners. Zach was extremely helpful and knowledgeablabout about all the products. I was greatly impressed by him. Now I needed a power lift chair and knew I could count on Zach for information. I bought a lift chair with no pressure from Zach. He is professional, knowledgeable, and...
Ā Ā Ā Read moreThe bed is nice and the help in store was great, but when it came time to have our bed delivered and put together i recieved a call saying that not only was our bed not being delivered on time but that they ādont set delivery dates because they have to get it ordered to them first.ā Eventhough the salesman set a date with us the day we bought the bed. Then after all this run around a week later two men not employed by slumberland show up with a penske truck and bring in a mattress (the one we bought) and a box spring and metal frame, which was incorrect because we had bought and electric adjustable frame and no boxspring. When we called the store again they told us that the frame we had bought hadnt even had an order placed for it by them and were told that we would have to wait til sometimr in February to have our full purchase fulfilled. We bought the bed in december a week before christmas and were told it would be delivered and set up jan. 6th. Not only was it not fully delivered on that date but the out sourced delivery drivers claimed to not be able to get it in our room and do the set up. So it was dropped in my living room and i had to set it up myself, which wasnt a huge deal but if u pay for delivery and set up expect the...
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