Dairy Queen Grill & Chill — Restaurant in Dilworth

ABSOLUTE WORST MANAGEMENT I HAVE EVER EXPERIENCED. FAILED TO HONOR A COUPON I PRESENTED AT THE BEGINNING OF THE ORDER BECAUSE THEIR EMPLOYEE MESSED UP. THEN WHEN I GOT UP SET SHE REFUSED TO FIX THE ISSUE AT ALL. THE MANAGER THERESA WITH RED HAIR AND TATTOOS AND WAS ABSOLUTELY RIDICULOUS AND WOULD NOT HANDLE ANYTHING PROFESSIONALLY. IT MAY HAVE ONLY BEEN A $3 COUPON BUT I PRESENTED IT PRIOR TO ORDERING MY FOOD AND THEY REFUSED TO HONOR OR FIX ANYTHINF AND TOLD ME "YOU NEED TO USE IT ANOTHER DAY" I LITERALLY CAME TO DQ TO USE THE COUPON.

She refused to give me her name, the managers name, the shift leads name. Wasn't wearing her name tag, refused to give me a phone number to reach a GM. Finally they gave me...

Some of the workers there are just little punks with attitudes!! There's a freaky looking worker there, with weird makeup, and piercings in her lip. She's a little *itch!! Very, very rude!! This DQ needs to get people who care about their job, and also care about their customers. I'm so done wasting my money at this certain location. Management needs to gather up all the workers, and put them through a class, that teaches them how to work with the public. If you hate your job, go somewhere else!! The picture posted is supposedly a cotton candy blizzard. They need lessons on how to make the...

Man I just hate the fact that this is an issue in any business that serves the public but when u have set hours of operation it should b the open 2 serve for the hours posted at a minimum but it's happened twice in the last cple wks that I've rushed 2 make it b4 it closes and I get here and my phone says 952 and everything is shut down I almost wrote a post out of anger but I held back but it's ridiculous that any manager would ever allow this 2 ever happen maybe a minute or 2 but still that's not right but this was almost 10 minutes and it was off when I had gotten there so who knows when...