HomeGoods — Attraction in Dublin

I recently had a frustrating experience at HomeGoods that has left me hesitant to return to the store. I attempted to return some items I had purchased, but unfortunately, I did not have the receipts with me at the time.

When I approached Veronica, the sales representative, to process my return, her attitude was far from welcoming. She was skeptical about my return request and asked numerous questions that felt invasive and unnecessary. To make matters worse, Veronica incorrectly stated that the items I wanted to return were purchased over a year ago, which was not true. (After I got home I found the receipt showing the purchase date was actually 9/25/2024.

As a valued customer, I felt unfairly treated and disrespected by the sales rep's approach. The lack of professionalism and the misleading information provided by her made me feel uncomfortable and undervalued. I believe that excellent customer service is crucial, especially when handling returns, and unfortunately, HomeGoods fell short in this instance.

I hope Marshalls addresses this issue and provides better training for their staff to ensure that all customers are treated with respect and fairness. Until then, I am hesitant to shop at this...

Update 10.21.22 Autumn theme decor, housewares, & goodies are abundant!

Update: 8.20.22 lots of Halloween and even Thanksgiving decor already on display. Our family feels that the furniture is quite overpriced and much of it has some sort of damage - nothing major usually, but despite the retail price listed, we feel like there should be deeper discounts especially on damaged goods. Someone must be buying it, though, or they would be making a change in pricing! We do really enjoy looking through housewares as there are typically lots of interesting gadgets, pots & pans, and gourmet type snacks that are really giftable. Lots of interesting bath items that we do feel are quite fairly priced and typically the quality is average to above average. Still no change in the parking. That's never going to happen anytime soon if at all. Persimmon Place is overpopulated for the parking available especially during the holidays and weekends, but we do love to shop at Home Goods!

So many interesting items, veritably no sales people on the floor though. Hard to get projects done when no one is...

Ok, so, it's got like, a LOT small house goods you probably need at a decent price. Don't matter if it's kitchen, bedroom, decor, and the likes.

However, it's all crammed together into tiny 1 person wide cluster jam that's impossible to navigate if you so decide to use a cart (good luck).

You WILL have to wait your turn to peruse if there is more than 20 people there, as we're are all trying to navigate this messy semi grid like maze of cheap goods with full size shopping carts.

Brush up on your social niceites of "excuse me" or "sorry", as you will be dispensing them frequently.

Other than that parking was a breeze and I made off with a bunch of random stuff I needed.

If you find shopping on Amazon too clinical, boring, sterile and need a more challenging hands on review of products before you buy them, HomeGoods welcomes you to their terror trap of 3 foot wide semi ADA compliant...