I used to love going here with family and friends. Recently, I came here with friends and had a terrible experience. It states online that 45 minute time limit will be enforced IF the winery is busy. We were there for 45 minutes and since there was NO wait and the bartender continued to take our order, we assumed it was fine we stayed and continued to spend money.
Suddenly, we were asked to keep our voices down (I guess no laughing allowed) and the staff rudely pointed out how we stayed long after our 45 minute time limit. No one was waiting! There were 2 completely open tables! The 45 minute time limit suddenly became about keeping staff and customers safe and not about accommodating as many customers as possible.
Customer service was awful upon entering and just continued to get worse. What a shame. Whoever previously owned this place did an excellent job. It has fallen apart now and my friends and I...
Read moreMy sister and I went there for the wine tasting. It costs $7 for 6 tastings. When you get there you are handed a list of all of their wines grouped by red, white, rose, sparkling and spirits. You walk thru the store and pick 6 of your favorites then you bring it back to the counter for your tasting. I must admit I had a blast while doing this. We had an exceptional attendant.. Based on the receipt his name was Donnie. He was very knowledgeable and very outgoing. Not only do they have wines but also condiment tasting and samples in the store. According to Donnie they are starting an outdoor seating area in the evenings that will showcase local musicians. They have a brochure that outlines their activities for the month. So.... if your looking for something unique to do... I suggest stopping in at St. Julian's winery in Dundee for a...
Read moreUsed to love frequenting St J’s. I love the wine, and most everyone working is nice and attentive to guests. I had friends come in from out of town and wanted them to check out the winery. They, and I, were greatly disappointed. The host and servers were extremely rude. We walked in and we were greeted by an abrupt “what do you want”. The server then came over to us at the table and said “do you know what you want yet”. That is not the way you speak to guests. We shrugged it off, maybe they were having a bad day. Also, I understand that we have a time limit, but if there is nobody else there, why is that a thing? You kicked out paying customers. I will not be going back anytime soon. They must have had a staff or management change because it has been an awful experience the last couple of times I...
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