Sold me a vaporizer that was 'so popular they are almost always sold out' but it burns anything you put in it and creates burnt smoke instead of vapor. The website for the unit says as much and next time I'll stick to buying online instead of in a shop where I thought I'd get better service and more knowledge. Good thing they don't take returns, either, because then they might have to be truthful about product.
Edit in response to owner: I apologize for the tone, it probably was a little harsh. No, an online retailer wouldn't take the item back but neither would I have bought it in the first place, because I would have been able to read reviews that told me it wasn't a vaporizer; it was a smoker. I relied on the clerk to take the place of reviewers and set me up with the appropriate product. Cost wasn't the issue. I didn't enter the shop and ask for the cheapest vaporizer, I asked for the best and what the clerk recommended. That's what I have - what the clerk recommended.
And perhaps some of the problem here is around language - this device isn't a vaporizer and shouldn't be called that. There is a distinct difference between vapor and smoke and this burns the herb and generates smoke, and not very pleasant smoke at that. You're right - for me it's definitely a 'leave it' situation. I think it's incredibly dishonest of that company to try to cash in on the vape trend with a device that clearly isn't a vaporizer.
I'll amend my rating to four stars. The response here was prompt and courteous. Good luck out there. I hope that at least this product is sold with a little more transparency to...
Read moreThis place has it all and then some! Prices are even negotiable to a point. I had bought a product that malfunctioned and stopped working, I no longer had to box or recept. They immediately refunded it back to me without question after checking the device did indeed not work. A great friendly atmosphere, with great staff. It is also a very good spot to buy accessories if you have a Medical MJ license! Always something new every time I walk in the door. The vape section gets...
Read moreChewy or Chevy, whatever his name, was not very friendly. Told me a stick.of incense was .50 each when actually they are 10 for 2.00. I held one up and asked "this is .50 ?" He replied "yes", wound up coming back the next day to exchange our purchase. The guy on that day was VERY helpful and friendly. Acted like our business was important. Where as, Chewy/Chevy? , not so much. Rumor has it, that he is manager or assistant manager. Might want to...
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