I've read through previous reviews and there were a number of bad reviews, most of which were focused on poor customer service and high prices. From my perspective this one of the smaller GW locations that I've been too.
When I first visited this store my expectations were low going in, as I was thinking I wouldn't find anything. I was completely wrong!
I've made it a routine to stop through here at least once if not twice every few months. The men's section is extremely small yet I always manage to find some great deals. I'm a larger guy with an 18 1/2 inch neck and a 40 inch waist, and yet I manage to leave with a sports jacket and at least 3 shirts almost every visit. Once I stopped in across consecutive weekends and left empty handed in the second trip, so I space my visits out.
With regards to the prices, I'm not a professional thrift shopper but an Italian sports jacket for $12 seems reasonable to me. This last trip I purchased a sports jacket, a pair of shorts, two pole shirts and a pair of brown loafers (size 13) which were practically new. I spent $46 and that is with me rounding up and making a donation! If I were shopping new I would have only picked up a pair of shorts and maybe some socks for that price. If I were shopping the thrift stores in Manayunk I would have only ended up with two shirts and a pair of shorts. Again I'm no professional but all of that for $46 was outstanding. Everything was in damn near new condition. The only flaw was the sports jacket were someone ripped out one of the labels. Seems like it may have contained some personal information, but was on the inside of the jacket.
Again, the men's section is small, only 2 full racks worth of clothes. In the past I've walked out with 5 to 6 practically new button down designer shirts. Shirts that if purchased new would easily be $100, each! I would like to know where some of these other reviewers shop as I would make a killing following them around, if $46 seems high.
As for the customer service, I completely understand and appreciate that they hire folks with disabilities. Additionally, I wouldn't expect the employees to be making any serious money so my expectations have been low going in. However, I've always been treated respectfully and even have received some great customer service the few times that I actually needed some assistance!
The only reason this location gets a 4 star rating, is the fact that I have to bring my own bags or purchase them. I get it that all of the locations are doing this, but it's an inconvenience to me because I have shopping bags in my trunk, I just forget to grab them before going in...I'll be ice and rank...
Read moreI come to this Goodwill location relatively frequently and it is one of the best ones I’ve seen. While the store itself is a smaller location, it never has a lack of product on the shelves to select. There is always a lot of options to look through making it totally worth the drive from Philadelphia.
I see a lot of people complain about the prices, which is crazy to me. For your average shopper, just buying things mostly for myself or for my family, the prices are great. Lots of high end and designer merchandise with honestly good prices. I don’t know Kant other places you will find J. Crew and Nike apparel with tags or almost new for $6.99. I presume if you’re a reseller maybe you want things cheaper. But I don’t mind the prices because it allows us regular people to find good funds before someone else scoops it up and sells it for $20.
The store itself is relatively clean and well organized. Sometimes the sizing can be a little mixed up, but that’s probably more from people putting things back wherever. I really like that this location follows the mission of hiring people with disabilities; as there are many kinds of people who work here. Everyone is always very kind and helpful here.
Overall, every thrift store is hit or miss. Everything is based on donation at the end of the day so it really depends on what people are donating. I know a lot of people are selling online or in consignment these days but this store really has a lot of great things for a...
Read moreMy husband and I are frequent Good Will shoppers ...We went to this Good Will this past Sunday & it was particularly busy . I found a Wilton pan that I wanted to purchase. When I got to the register I was told that I could not purchase it because it was missing a tag ...What ??? It wasn't my fault that there was no tag ... The person at the register was a man with a tag that said, Assistant Manager ... He was quick to point out that on the counter that there was a sign that said that you could not buy an item that did not have a sticker ... Certainly, a price and a sticker could be created ... We are in a GOOD WILL store and not a Macy's Department Store ! This is without a doubt the stupidest policy that I have ever seen anywhere . Who makes up these policies anyway ??? They had a buyer for an item but...
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