Food Lion — Attraction in Elizabeth City

Food Lion does not assist customers with disability.

So I just went shopping at Food Lion. I met a very sweet middle-aged female. She let me get ahead of her in line because she did not want to hold me up. She informed me that she is currently coping with bone disease (I will not specify due to privacy). She also had undergone hip replacement surgery. As she was getting ready to unload her shopping cart on the supermarkets checkout counter with conveyor belt I briefly glanced over at the clerk to see if he would help this disabled individual. The clerk appeared to have no empathy for the situation and I immediately intervened. I offered to place her groceries from her shopping cart on to the checkout counter. I also offered and loaded all her groceries in her motor vehicle.

This is an individual that presented with significant difficulty in performing normal gait function and general finger dexterity. She required the use of the shopping cart as an assistive device to help her walk. She had had difficulty unbuckling the child safety belt where she secured her purse. Based on what she told and what I have observed this woman is coping with a chronic condition that will most likely not improve.

Food Lion’s lack of compassion will contribute to this individual potentially exacerbating her current condition.

I could have opted to speak to the store manager or contact corporate however, I firmly believe that this is not the first this blatant disregard for disabled consumers has occurred. This very nice woman told me that she hopes to see me there again clearly indicating she is a repeating shopper.

So I feel this should be made public. If Food Lion should change their ways I will be glad to share that publically as well.

I am deeply heart by Food Lions inaction.

I have also posted this on...

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