Sawyer's House of Furniture — Attraction in Elizabeth City

If I could leave a zero, I would. We bought a $5000 "leather" sectional sofa with recliners from this company. After waiting about 2 months for it to arrive we finally got it delivered. As soon as we saw it, we knew it was not covered in the material we had picked out and had been paying for (yes..paying for b4 it arrived).We asked the delivery guys to take it back then but were told they were not authorized to do so. Many phone calls to company with no results. We made a visit to the store only to find out that the sofa we saw on the floor was no longer there, neither was the salesman still employed there. We finally got someone to come out and take pictures of it, who agreed with us that it was not the right material, and that it was already falling apart (springs coming out the back of recliner as well as broken zipper) The only thing that Sawyers House of Furniture will do is have someone come out and fix scratches in the same pleather material and repair the springs and zipper. There is no customer service here and have been denied the opportunity to speak with the owner repeatedly. Their ad on the radio says that they take care of first responders and veterans.FALSE ADVERTISING!!! This veteran was taken...

Love the way they have upgraded the store. Went in about beginning of March to get living room set, Justin was very nice and helpful. I picked a set and all that jazz and was told it would take 4-6 weeks for it to come in. Cool no problem, as I was still moving in and that would give me time to get rest of the stuff I needed. Called last Friday and was told that special orders normally take 6-8 weeks. Well that is not what I agreed too and have planned everything around that 4-6 week window Justin told me it would take. I have been without a living room set for the past 6 weeks because I liked the set was willing to wait that long for it. Now you want to tell me I have to wait another 2 weeks? I think not. Also, I would have to pay a restocking fee if I did not get the furniture. I'm praying when I go into the store today, they have some good news. I cannot and will not wait another 2 weeks!! UPDATE: THEY...

Have been to this store shopping around years ago. It was not a inviting place. But on last visit, this store is in the process of upgrading the entire showroom. With the help of a well known local interior designer, Darlene Tuttle, that's no longer the case. The store has a more upscale appearance. It has neen transformed from a warehouse layout and presentation to a modern look. Individual room areas have been built to showcase the furniture, making it easier to picture what you need and how it looks in a room. The sales designers are a great help matching patterns and colors to find the look we were going for. The prices were average for North Carolina manufactured furniture which the State is known for. All the regular brands are here like Ashley etc. If you are looking for furniture, this is a good place to stop, will...