Batteries Plus — Attraction in Elizabethtown

I've gone in here several times for my battery needs. These are the batteries I use in my two pickups, tractors, motorcycle, backhoe, semi truck, garden tractor, garage door keychains, and as of yesterday my iPhone.

Convenience:

So much easier than exchanging batteries at Walmart or auto parts store. How much is your time worth? Want to waste your life in Walmart customer service line, have at it.

Customer Service:

If you bring in a large battery, most of the time they will meet you outside the store. When I was there yesterday, all 3 of the staff made a point to come talk to me and try and address any needs. They are knowledgeable about their products. Anything that needs a battery, these guys either know or can look it up. I was very impressed with their knowledge about IPhone batteries. It makes Apple "geniuses" look like morons.

They always ask questions so they can make good recommendations. If you do something different, they respect it.

Batteries coming in and out have terminals cleaned and voltage and load tested. I've personally seen them not sell a battery to someone who's old battery was fine.

Quality of batteries:

The 4 heavy duty I put in my semi are quite remarkable that they are going strong after almost 5 years. These batteries have to run a slow discharge load for 10 or more hours a night a few days a week which is tough on regular starting (non deep cycle) batteries. If they fall below 11.7 volts, I have a low voltage warning switch off. This has only engaged the past 5 years when I left for extended periods running a load.

The iPhone battery put in yesterday has charged fine and given me battery life I haven't seen in 2 years. When it charged, it went from 31% to 100 quickly without...

15 September ordered 10 /2pak 3.2 AA Batteries. No in stock in Etown ordered and waited for delivery 18th. Sat 18 no batteries. Monday morning received call batteries in. Arrived later in AM greeted by store employees said I came in for my Order. Batteries were bundled and wrapped in rubber band. I opened bundle and found only 8 paks not 10. I said there is only 8 and an employee went to another location so now we have 9 paks not 10. Employee says come back tomorrow. I said just charge me for 9 and that will be all, Please included the 10% discount I did not receive initially when I placed my order. I felt that had I not opened the batteries on the counter I would have been shorted purposely on my order. No one explained anything when I was given the batteries. The employees knew the order was short and no explaination when I picked up my order. Had I just picked up the batteries and not count them on the store counter I would have left with 8 packs in stead of the ordered 10. Not very professional. I am not going back ever to this store and will not order anything from...

I brought what I thought was a bad lawn mower battery to the store manager CJ yesterday and was seeking a replacement. I told CJ that I was actually unsure if the suspected bad battery was the cause of my lawn mower problems. He offered to sell me a used battery that was good to take home to try on my mower and offered to keep my battery and give it a charge. He told me that if the battery wasn't the issue, I could return the one he sold me for a full refund and get my original battery back. I thanked him and went home. The battery ended up not being the issue. I returned to the store today and got a full refund on the battery I bought from CJ. He brought my old battery out and gave it back fully charged. He also cleaned the terminals, and did several tests on the battery in front of me to show me that it was good. This is an example of a local business going above-and-beyond to retain business. I would HIGHLY recommend CJ and his BatteriesPlus store to anyone needing friendly, polite and professional service. CJ, you have just gained a customer. Thank...